This is the second exam in the MCSA track for Office 365
http://www.microsoft.com/learning/en-us/mcsa-office365-certification.aspx
Exam Home page is located at https://www.microsoft.com/en-us/learning/exam-70-347.aspx
Please note that the Microsoft Cloud is constantly changing and improving, so some of this content may be outdated or points to websites that no longer exists. Therefore, make sure to check the official exam home page to get up to speed before taking the exam. I’m trying to keep these lists updated, but please send me an email with any missing content 🙂
This exam is divided into four main categories
- Manage Clients and End-User Devices tests you in management of user-driven client deployments, IT deployment of Office 365 ProPlus, set up telemetry and reporting, and planning for Office clients.
- Provision SharePoint Online Site Collections is testing you on external user sharing, SharePoint Site collection creation and planning a collaboration solution.
- In Configure Exchange Online and Skype for Business Online for End Users you are tested on configuring additional email addresses for users, create and manage external contacts, resources and groups, configuring personal archive policies and configure Lync end-user communication settings.
- On the last topic, Plan for Exchange Online and Skype for Business Online, you are tested on Managing antimalware and anti-spam policies, recommend a mailbox migration strategy, planning for Exchange Online and manage Lync global external communication settings.
Some general links that’s good to have knowledge about
- Office Ignite Labs
http://officeignitelabs.cloudguides.com/ - Manage Azure AD using Windows PowerShell
http://msdn.microsoft.com/en-us/library/azure/jj151815.aspx - Exchange Online PowerShell
http://technet.microsoft.com/en-us/library/jj200677%28v=exchg.150%29.aspx - Introduction to the SharePoint Online Management Shell
https://support.office.com/en-us/article/Introduction-to-the-SharePoint-Online-Management-Shell-c16941c3-19b4-4710-8056-34c034493429 - Using Windows PowerShell to manage Skype for Business Online
http://technet.microsoft.com/en-us/library/dn362831.aspx
Manage Clients and End-User Devices
Manage user-driven client deployments
Restrict self-provisioning of Office 365 ProPlus, Windows Store Apps and Mobile Apps, activation/revoke activation, and Office for Mac
- Choose the Office software that users can install form the Office 365 portal
http://technet.microsoft.com/en-us/library/jj219421.aspx - Set up and use Office 365 on your phone or tablet
http://office.microsoft.com/en-us/office365-suite-help/set-up-and-use-office-365-on-your-phone-or-tablet-HA102818686.aspx - Overview of licensing and activation in Office 365 ProPlus
http://technet.microsoft.com/en-us/library/gg982959.aspx
Manage IT deployments of Office 365 ProPlus
Manage deployment, manage streaming updates, use the Office deployment tool, and customize deployment
- Office 365 ProPlus Deployment for IT Pros
http://www.microsoftvirtualacademy.com/training-courses/office-365-deployment-for-it-pros - Determine the deployment method to use for Office 365 ProPlus
http://technet.microsoft.com/library/gg998766.aspx - Content roadmap for deploying Office 365 ProPlus
http://technet.microsoft.com/en-us/library/jj839718.aspx - Overview of Click-to-Run for Office 365 setup architecture
http://technet.microsoft.com/en-us/library/jj219420(v=office.15).aspx
Set up telemetry and reporting
Enable telemetry through Group Policy, set up telemetry service, report user issues, and deploy agent
- Course 2, 3 and 4 in the Office 365 ProPlus Deployment for IT Pros
– 02 | Office Telemetry Overview
– 03 | Advanced Telemetry
– 04 | Telemetry Custom Reporting
http://www.microsoftvirtualacademy.com/training-courses/office-365-deployment-for-it-pros - Overview of Office Telemetry
http://technet.microsoft.com/en-us/library/jj863580.aspx
Plan for Office clients
Configure Outlook, Skype for Business client, Office Online, and click-to-run versus MSI; check configurations using the Microsoft Office Configuration Analyzer Tool (OffCAT)
- Email in Office 365 for business
https://support.office.com/en-us/article/Email-in-Office-365-for-business-%e2%80%93-Admin-Help-5ff63bc1-308b-46de-a39b-cdc43ac117de - Plan and deploy Office 2013
http://technet.microsoft.com/en-us/library/cc178982.aspx - Office Web Apps
http://technet.microsoft.com/en-us/library/jj219456.aspx - Set up skype for Business Online
https://support.office.com/en-US/article/Set-up-Skype-for-Business-Online-40296968-e779-4259-980b-c2de1c044c6e - Office Configuration Analyzer Tool (OffCAT) information
https://support.microsoft.com/en-us/kb/2812744
Provision SharePoint Online Site Collections
- Find content about the SharePoint Online admin center
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/find-content-about-the-sharepoint-online-admin-center-HA103534234.aspx - Find content about SharePoint Online for Office 365 Enterprise and Midsize
http://office.microsoft.com/en-us/sharepoint-help/find-content-about-sharepoint-online-for-office-365-enterprise-and-midsize-HA103047257.aspx
Configure external user sharing
Enable globally, enable per site collection, share with external users, and remove external user access
- Manage external sharing for your SharePoint online environment
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/manage-external-sharing-for-your-sharepoint-online-environment-HA102849864.aspx
Create SharePoint site collection
Set SharePoint Online site collection administrator, set resource quota and warning level, configure public website, set storage quota for site collection, and configure name and URL of site collection
- Create or delete a site collection
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/create-or-delete-a-site-collection-HA102772354.aspx - Public Website help for Office 365
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/public-website-help-for-office-365-HA102891740.aspx - Manage administrator for a site collection
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/manage-administrators-for-a-site-collection-HA102772369.aspx - Change site collection storage and server resource quotas
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/change-site-collection-storage-and-server-resource-quotas-HA102772729.aspx
Plan a collaboration solution
Yammer versus newsfeeds, coauthoring, Project Online, access files across multiple client devices (for example, migrate files to SkyDrive Pro), Excel services, Visio services, App Store, and the need for enterprise eDiscovery
- Pick your enterprise social network: Yammer or Newsfeed?
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/pick-your-enterprise-social-network-yammer-or-newsfeed-HA104037368.aspx - Overview of co-authoring in SharePoint 2013
http://technet.microsoft.com/en-us/library/ff718249.aspx - Get started with Project Online
http://office.microsoft.com/en-us/project-server-help/get-started-with-project-online-HA102858793.aspx - What is SkyDrive Pro?
http://office.microsoft.com/en-us/sharepoint-server-help/what-is-skydrive-pro-HA102822076.aspx - SharePoint Online Service Description – Insights
http://technet.microsoft.com/en-us/library/sharepoint-online-insights-service-description.aspx - Buy and app from the SharePoint Store
http://office.microsoft.com/en-us/sharepoint-help/buy-an-app-from-the-sharepoint-store-HA102897470.aspx - Plan and manage eDiscovery cases
http://office.microsoft.com/en-us/sharepoint-help/plan-and-manage-ediscovery-cases-HA102893857.aspx
Configure Exchange Online and Skype for Business Online for End Users
- Exchange Online for IT Pros
http://technet.microsoft.com/en-us/exchange/hh127068 - Office 365 for IT pros
http://technet.microsoft.com/en-us/office/dn788774
Configure additional email addresses for users
Change default/reply to address, bulk add/remove for new domain, manage secondary email aliases, and SIP addresses
- Manage User Mailboxes
http://technet.microsoft.com/en-us/library/bb123809(v=exchg.150).aspx - Considerations for Skype for Business Online when you change an Office 365 sign-in address
https://support.microsoft.com/en-us/kb/2537764 - Manage email address using PowerShell – Office 365
http://www.o365info.com/2013/03/manage-email-address-using-powershell.html
Create and manage external contacts, resources, and groups
Create and manage resource mailboxes, create shared mailboxes, create external contacts, assign additional email address to contacts, create and manage distribution list and members, and delegate permissions
- Recipients in Exchange Online
http://technet.microsoft.com/en-us/library/jj200702(v=exchg.150).aspx - Permissions in Exchange Online
http://technet.microsoft.com/en-us/library/jj200692(v=exchg.150).aspx - Collaboration in Exchange Online
http://technet.microsoft.com/en-us/library/jj983794(v=exchg.150).aspx
Configure personal archive policies
Enable personal archive for mailboxes, create custom retention policy, create retention tags, apply retention policy to mailboxes, and review and modify default retention policy
- In-Place Archiving
http://technet.microsoft.com/en-us/library/dd979800(v=exchg.150).aspx - Messaging Records Management
http://technet.microsoft.com/en-us/library/dd335093(v=exchg.150).aspx
Configure Lync end-user communication settings
Turn off non-archived features for compliance, configure presence, available services, and configure per user external communication
- Skype for Business Online settings summary
https://support.office.com/en-us/article/Skype-for-Business-Online-settings-summary-da3386ab-0397-4c55-b9f0-9dbeade93455
Plan for Exchange Online and Skype for Business Online
Manage antimalware and anti-spam policies
Release quarantine, configure SPAM confidence level, configure white and black lists, and configure notifications
- Anti-Malware Protection
http://technet.microsoft.com/en-us/library/jj200669(v=exchg.150).aspx - Spam Confidence Levels
http://technet.microsoft.com/en-us/library/jj200686(v=exchg.150).aspx
Recommend a mailbox migration strategy
Staged, cutover, hybrid, and IMAP
- Mailbox Migration to Exchange Online
http://technet.microsoft.com/en-us/library/jj863291(v=exchg.150).aspx
Plan for Exchange Online
Plan client requirements for archive, manage e-discovery, enable Legal hold, configure OWA access, and configure ActiveSync
- Plan for Exchange Online in Office 365
http://technet.microsoft.com/en-us/library/hh852556.aspx - In-Place eDiscovery
http://technet.microsoft.com/en-us/library/dd298021(v=exchg.150).aspx - In-Place Hold
http://technet.microsoft.com/en-us/library/ff637980(v=exchg.150).aspx - Clients and Mobile in Exchange Online
http://technet.microsoft.com/en-us/library/jj945871(v=exchg.150).aspx
Manage Lync global external communications settings
Enable external access, manage domains, manage public IM connectivity, customize meeting invitations, and disable push notification service
- Let Skype for Business Online users communicate with external Skype for Business or Skype contacts
https://support.office.com/en-us/article/Let-Skype-for-Business-Online-users-communicate-with-external-Skype-for-Business-or-Skype-contacts-b414873a-0059-4cd5-aea1-e5d0857dbc94 - Skype for Business Online Administration and Management
https://technet.microsoft.com/en-us/library/skype-for-business-online-administration-and-management.aspx
Nice job to help looking for exam prep content !
Hats Off Sir ! 🙂
Pretty good my man! Pretty good! Be interested to know whether the exam questions are well balanced across the criteria or whether they go into depth with certain parts. Due to take the exam next month, so the information is very useful!
Hi Dan,
I cannot go in details because of the NDA, and I don’t want to misguide you since it is several months since I took these exams and it has most likely changed since then.
But what I remember is that they were surprisingly deep, and some of the questions were very detailed.
A general tip when it comes to Microsoft Exams these days: Know your PowerShell 😉
Best of luck next month, and please tell me how it went 🙂
That’s ideal mate, I really appreciate the tip :). It’s good to know that its worth spending extra time on each part rather than guessing and spending too much time on certain bits lol 🙂
Mange takk! This has been an invaluable resource.
Hjertelig takk, Anders! Nu er eg MCSA Office 365. Hipp hipp, HURRA!!!
Thank you!
Really very helpful resources Anders. Thank you so much! So how many days you spent preparing for the exam? How many days of preparation usually required for the exam on average?
Hi,
I spent about a month for the O365 exams, but then I had some experience with the underlying technology from the past.
If it’s something I’m new to, on average I would spend 30 – 40 study hours to pass on the exam. Other times, I can spend half the time.
Thanks again Anders! I passed 70-367 yesterday, and can now call myself an MCSA office 365. Your study guides have really been a great help 🙂
I would just like to say “thank you” for taking the time out to put this and the other article for 70-346 together.
Your blog has filled the void of training material available for the Office 365 MCSA certification by bringing the most relevant links together. This has enabled me to find the right information for setting up my test lab and passing both exams on the first attempts.
Keep up the good work.
It looks like someone stole the majority of this post and put it on the certification area on Microsoft: https://borntolearn.mslearn.net/certification/server/f/590/t/324584 without giving you the proper credit (and none-the-less, posted it to the area for what to study for 346 not 347). Thought you might want to know. BTW – this is a great study guide! You deserve all the credit for it!
Thank you Linda! I’m glad you like the list 🙂
Hi Anders, I agree with Linda on the borntolearn post.
Upcoming monday I hope to certify for the 70-347 and, whatever the result might be, your posts did help me a lot!
Thank you Hans, and best of luck on your exam 🙂
Hi Andre,
Nice job done, it help me looking for exam prepartion. Thank you
I’m preparing for the exam as well, but I found the videos on microsoftvirtualacademy a little outdated. I hope this won’t be a problem for the exam?
Or are there updated resources available at the moment?
Hi Pieter,
I don’t believe it will be that mush of a problem. It’s mostly limits that have changed, and there is some new functionality.
The foundation of the services is basically the same.
I would have read about both old and new limits and features, that way any trick questions would be easier to understand.
/Anders
Hello,
I am preparing to give 70-346 exam first, are there PS scripting questions in this (346) exam or can I skip PS until I start preparing for 347. Please throw some light, I am confused.
Thanks
Hi!
According to the Skills measured list, there could be PowerShell questions in both exams.
When that’s said, NEVER EVER skip PowerShell, as it’s a real life savior when working with almost any Microsoft Solution 🙂
/Anders
Hi Anders,
Scope of exam in “Plan for Office clients” area has now slightly changed. “Office on Demand” has been removed, as MS discontinues it as solution, and instead we are now expected to show understanding of “Microsoft Office Configuration Analyzer Tool (OffCAT)”.
Thanks,
Laziz
Hi Laziz,
Thanks for notifying. Section have been changed to reflect this 🙂
/Anders
i passed the exam.. i passed. i passed. i passed. i passed.. i studied like a madman! and i passed…. no exp. with O365.. took me 10 days.. of studying about 10 hours per day…hahahahah
There are a lot of broken links which makes this blog less valuable.
Hi Han,
I’m painfully aware of this, and trying to get them updated as fast as I have spare time.
In the mean time, please use the redirection links that’s available on most Microsoft sites.
Until then, my apologies for any inconvenience this gives you
/Anders
that is quite a lot too absorb. when you click one link, it leads to at least 20 more. It is a shame that there is no laid out solid foundation of what needs to be covered when studying. it is a guessing game. this is a pain in the neck for people who want to acquire the certification but can’t get hands on, because really there is no real low budget way to setup a home lab for this. i just failed the exam 70-347 with a score of 634. that means i missed it by 3.5 questions. it had 54 questions on the test. i guess i’ll have to memorize the powershell commands. although i know for sure in the work environment i’ll have a text file with powershell scripts that i’ll use as a frame of reference on things i’ll need to do. Sharepoint online, lync ports, etc.. migration scenarios.. SCCM or Group Policy.. Microsoft has many contradictory information laid out on there links.. not sure what to study or what to absorb..because when get in and take the exam..they will throw you for a loop.. you’ll have to be a walking encyclopedia to pass this exam.. I wish i had a photographic memory like that guy in the show “Suits” .. gosh dang.. what a nightmare… i’m friggin studying my ass off.. and i really hate that questionare that microsoft asks you before you take the exam about your knowledge.. and how long you have been working with O365.. i think they may rearrange the exam.. on how you answer those intitial survey questions.. Nightmare.. this exam.. stick a fork in me, because i’m done
Hi Sluggy,
I hear this a lot, and I must agree with you that these exams might seems a bit harsh. It’s a lot to memorize!
In regards to hands-on lab, you may sign up for as many trials of Office 365 that you need. I have lost count of how many I have had.
If you are a Microsoft Partner, you may also use MicrosoftOfficeDemos.com to create your lab. This way you get a 90-day trial, and optionally packed with content.
Don’t give up! It feels great when you finally pass 🙂
/Anders
Lync Online Administration and Management – Url changed to: https://technet.microsoft.com/en-us/library/skype-for-business-online-administration-and-management.aspx
Thanks Sluggy! Fixed 🙂
Thanks Anders for providing this valuable resource! I passed the exam with a score of 770. Sluggy Jones is now a MCSA! 🙂
Hi Anders
I will be sitting the exam in January.
I manage Office 365 services on a regular basis but I am slightly concerned when it comes to Powershell.
I couldn’t see any articles above which were Powershell related?
Hi! In the general links section at the top, you will find some resources that describe how to mange Office 365 services with PowerShell. I see that I need to update the skills measured details in this reading list, since it has changed some since I first wrote it. If you look at the homepage for the exam, you can see that PowerShell are mentioned in almost every section.
Thanks for making me aware of this change 🙂
/Anders
Hi anders, you see, what I struggled the most was in the section of the exam where you are given around 8 different power shell commands and there’s only one accurate response and the options remain the same for around 5 or 6 questions.
Do you know where I can study this part??
Regards.
Hi Mariano, At the top of this page there is a short “General Links” section with some PowerShell Resources. The best way to study these is to look at the PowerShell commands that match what you learn from the GUI tasks. For example bulk changing email addresses, work with SharePoint sites, etc.
/Anders
Hi Anders,
Thanks a lot for putting all these resource links together ! Was really helpful and I’ve just passed my second exam to achieve MCSA: O365 !!
Will start to explore your Azure 70-53x resources next 🙂
Regards,
Laziz
Thanks for the nice feedback Laziz. Really glad that I could help you, and good luck on the next exam 🙂
Please don’t hesitate getting back to me if you find anything that could be improved
Just scored 810 today 🙂 Thanks Anders for the links provided….took about 70-80 hours of studying, but I finally get my MCSA
Congratz Charles! Thanks for using them 🙂
Hi Anders,
Great work with 70-347 as well….70-346 blog was awesome.. And this one rocks too!
Thank you very much.
Hi Anders which link should i study for 70-347 exam in this blog. i really need to pass the exam. thank you.
Hi Ravin, Sorry for this late response.
All links should be studied and if possible, tested out in a test environment 🙂
/Anders
Hi Anders
ive heard that there will be changes in the exam that will include newly released features? will you be updating the above to address these changes? thanks
Hi Anders
I’m studying for this exam and plan to take it in June. I’ve heard the exam is going to change to include all the newly released features. Would you be updating this list to reflect this?
Thanks
JK
Sorry for the late reply
Maintaining these lists are on my to do list, and I hope to find some time to do it later this summer 🙂
In case JK and others didn’t find it already, the changes to the exam content JK mentions are now referenced in a document linked on the MS 70-347 exam description page.
That link being:
Click to access OD_70-347_changes.pdf
Similar one available on the 70-346 page.
No more Project Online, Excel Services, Visio Services, App Store. But half a dozen other topics to pick up on. Wonder if the Microsoft Press Exam Reference book will get an update?
Hi,
Have you now updated your site to include the new material?
Sorry Jordan! Haven’t had the time yet 😦 If anyone want to contribute, please give me a ping 🙂
Thanks Anders managed to pass my 70-346 with your help 🙂
I was hoping work experience and brief study about 20 hours would get me through 70-347 but got 550. More study for me. Noticed a lot of questions around the new changes to exam.
Hi Jimmy! Glad to hear, and thanks for the confirmation.
Best of luck next time 🙂
Passed my 70-347 today with 754 🙂 Was very happy.
One thing I didn’t study for which caught me off guard was Azure multi-factor auth.
Not sure what exam to do next..
Hi! Is this enough to pass the exam?
Hi Jordan, You should work with Office 365 at lest in lab also. Some things at the exam is really much more easy if you have actually done some “clicking”
Also, the content is a bit old, so please have a read through the comments, check out the exam homepage and some Binging to be safe 🙂
Thanks friend !!
I ill get study hard for this !!
Greetins from Brazil !!
Do the questions for 70-347 exam also come with objectives from 70-346? Brain is at full capacity. Trying to see if I can focus solely on 70-347 objectives.
I studied specifically for each, but each to their own some people like to study for both and sit them at the same time.
So yes, you can solely focus on 70-347.
I happy to find out after doing just one SharePoint 2013 exam I ended up with a MCSE Productivity along with the MCSA Office 365.
Much like my prep for 70-346, I used these links as a basis for my study and I passed 70-347 today giving me the MCSA in O365! \o/ Comparing this to 346 I found the questions to be easier although the case studies I was given were somewhat tricky. Got hit with a fair number of compliance / archiving questions and some on Skype cloud PBX/voice calling so make sure those are understood. Cheers!