ITIL® 4 Specialist: Monitor, Support and Fulfil - Inclusief Examen
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management practices, namely, the ITIL 4 Incident Management Practice, the ITIL 4 Service Desk Practice, the ITIL 4 Service Request Management Practice, the ITIL 4 Monitoring and Event Management Practice, and the ITIL 4 Problem Management Practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels of maximizing value from the Practices.
The ITIL 4 Monitor, Support, and Fulfil Practices module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Incident Management Practice, ITIL 4 Service Desk Practice, ITIL 4 Service Request Management Practice, ITIL 4 Monitoring and Event Management Practice, ITIL 4 Problem Management Practice publications.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
5 Cursussen gevonden
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- Methode Klassikale training
- Datum 04-06 december, 2024
- Locatie Nieuwegein (Iepenhoeve 5)
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- Methode Virtueel leren
- Datum 04-06 december, 2024
- Locatie Virtueel-en-klassikaal
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- Methode Virtueel leren
- Datum 04-06 februari, 2025
- Locatie Virtueel-en-klassikaal
- Taal: Engels
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- Methode Klassikale training
- Datum 12-14 februari, 2025
- Locatie Nieuwegein (Iepenhoeve 5)
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- Methode Virtueel leren
- Datum 12-14 februari, 2025
- Locatie Virtueel-en-klassikaal
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