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CMMI Tech Talk: Service Delivery Management (SDM) Practice Area Overview
18 Views • 6 months ago
In this Tech Talk, we are going to 4 look at the Service Delivery Management (SDM) Practice Area, one of four Practice Areas in the Services Domain. We shall discuss the intent of this Practice Area and look at what value it can provide to an organization, as well as looking at the individual practices to see how they can be used to improve an organization’s approach to delivering services to its customers.
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