ITIL® 4 Specialist: Create, Deliver, Support - Including Exam
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods. The course is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines.
This course includes a web proctored exam.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
15 courses found
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- Delivery Format: Virtual Learning
- Date 28-30 October, 2024
- Location: Virtual
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Late Availability
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- Delivery Format: Virtual Learning
- Date 18-20 November, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 16-18 December, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 13-15 January, 2025
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 24-26 February, 2025
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 24-26 March, 2025
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 23-25 April, 2025
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 28-30 May, 2025
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 16-18 June, 2025
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 14-16 July, 2025
- Location: Virtual
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