%PDF-1.4 % 20 0 obj <> endobj 44 0 obj <> endobj 46 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 490.9714 23.0228 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 512.4123 23.0228 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 543.321 23.0228 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 572.364 0 .51599 31.289 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 587.3827 23.0228 Tm 1 .79 .26 .27 k (1)Tj ET EMC /P <>BDC /GS2 gs BT 7 0 0 7 35.5957 31.7313 Tm 0 0 0 1 k [( 2020 ISA)5.4(CA. All rights r)9.3(eser)-8.8(v)6.3(ed. )]TJ ET EMC /P <>BDC BT /TT4 1 Tf 7 0 0 7 143.0805 31.7313 Tm [(www)60.5(.isaca.or)9.3(g)]TJ ET EMC /Artifact <>BDC .89 .52 .09 0 k /GS1 gs 36 65.01 566.808 179.347 re f EMC /Figure <>BDC Q q 1 i 230.259 469.551 421.183 -222.772 re W n 253.309 444.23 349.503 -189.547 re W* n 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS1 gs q 352.747 0 0 192.195 251.764 253.331 cm /Im2 Do Q EMC /P <>BDC Q q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 9 0 0 9 36 527.6588 Tm 0 0 0 1 k -.005 Tc 0 Tw [(Enterprises ar)9.3(e curr)9.3(ently experiencing one of the)]TJ ET EMC /P <>BDC BT 9 0 0 9 226.4565 527.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 515.6588 Tm -.005 Tc [(most gr)9.8(oundbr)9.3(eaking periods of technology)]TJ ET EMC /P <>BDC BT 9 0 0 9 208.5 515.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 503.6588 Tm -.005 Tc [(e)6.3(v)7.3(olution since the Internet )]TJ /TT5 1 Tf 12.0987 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (rst came on the scene)Tj ET EMC /P <>BDC BT 9 0 0 9 237.3001 503.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 491.6588 Tm -.005 Tc (decades ago,)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 88.4671 494.3588 Tm 0 Tc (1)Tj ET EMC /P <>BDC BT 9 0 0 9 91.4543 491.6588 Tm -.005 Tc [( and the rise of r)9.8(obotic pr)9.8(ocess)]TJ ET EMC /P <>BDC BT 9 0 0 9 213.8879 491.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 479.6588 Tm -.005 Tc [(aut)9.8(omation \(RP)67.4(A\) is a per)-7.3(f)11.7(ect example. RP)67.4(A has)]TJ ET EMC /P <>BDC BT 9 0 0 9 225.5105 479.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 467.6588 Tm -.005 Tc [(been ar)9.8(ound for se)6.3(v)6.3(e)0(r)19.5(al y)6.3(ears, but only r)9.3(ecently has)]TJ ET EMC /P <>BDC BT 9 0 0 9 237.5584 467.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 455.6588 Tm -.005 Tc [(it star)-24.4(ted t)9.8(o)0( dr)19.5(amatically change how enterprises)]TJ ET EMC /P <>BDC BT 9 0 0 9 228.7944 455.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 443.6588 Tm -.005 Tc [(conduct their oper)19.5(ations. One example is the)]TJ ET EMC /P <>BDC BT 9 0 0 9 212.1531 443.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 431.6588 Tm -.005 Tc [(incr)9.3(eased demand for business pr)9.8(ocess)]TJ ET EMC /P <>BDC BT 9 0 0 9 193.9406 431.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 419.6588 Tm -.005 Tc [(aut)9.8(omation, which continues t)9.8(o)0( driv)6.3(e the gr)9.8(owth of)]TJ ET EMC /P <>BDC BT 9 0 0 9 235.8862 419.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 407.6588 Tm -.005 Tc [(ar)-24.4(ti)]TJ /TT5 1 Tf 1.4561 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(cial intelligence \(AI\) and softwar)9.3(e r)9.8(obotics.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 222.6102 410.3588 Tm 0 Tc (2)Tj ET EMC /P <>BDC BT 9 0 0 9 225.5975 407.6588 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 395.6588 Tm -.005 Tc [(The mark)9.8(et for RP)67.4(A is solid, and it is expected t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 226.1434 395.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 383.6588 Tm -.005 Tc [(r)9.3(each nearly US$3 billion b)5.4(y)0( 2021.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 169.0311 386.3588 Tm 0 Tc (3)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 172.0185 386.3588 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 359.6588 Tm -.005 Tc [(RP)67.4(A does not r)9.3(e)0(f)11.7(er t)9.8(o)0( a physical r)9.8(obot; r)19.5(ather)60.1(, it is a)]TJ ET EMC /P <>BDC BT 9 0 0 9 236.1578 359.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 347.6588 Tm -.005 Tc (type of con)Tj /TT5 1 Tf 4.8937 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(gur)19.5(able softwar)9.3(e \(also known as)]TJ ET EMC /P <>BDC BT 9 0 0 9 213.3582 347.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 335.6588 Tm -.005 Tc [()39.1(softbots\) that per)-7.3(forms boring, r)9.3(epetitiv)6.3(e and low-)]TJ ET EMC /P <>BDC BT 9 0 0 9 36 323.6588 Tm [(v)7.3(alue tasks curr)9.3(ently carried out b)5.4(y)0( humans.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 209.6613 326.3587 Tm 0 Tc (4)Tj ET EMC /P <>BDC BT 9 0 0 9 212.6487 323.6588 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 311.6588 Tm -.005 Tc [(V)22.5(arious categories of r)9.8(obots ar)9.3(e curr)9.3(ently)]TJ ET EMC /P <>BDC BT 9 0 0 9 199.3012 311.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 299.6588 Tm -.005 Tc [(tr)19.5(ansforming the world and the business)]TJ ET EMC /P <>BDC BT 9 0 0 9 195.4064 299.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 287.6588 Tm -.005 Tc [(envir)9.8(onment, including collabor)19.5(ativ)6.3(e r)9.8(obots,)]TJ ET EMC /P <>BDC BT 9 0 0 9 207.5168 287.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 275.6588 Tm -.005 Tc [(telepr)9.3(esence r)9.8(obots, war)9.3(ehousing and logistics)]TJ ET EMC /P <>BDC BT 9 0 0 9 221.6388 275.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36 263.6588 Tm -.005 Tc [(aut)9.8(omation, healthcar)9.3(e r)9.8(obots, and self-driving)]TJ ET EMC /P <>BDC BT 9 0 0 9 219.0714 263.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 254.5 527.6588 Tm -.005 Tc [(v)6.3(ehicles.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 288.979 530.3588 Tm 0 Tc (5)Tj ET EMC /P <>BDC BT 9 0 0 9 291.9662 527.6588 Tm -.005 Tc [( Collabor)19.5(ativ)6.3(e r)9.8(obots, or )28.8(cobots,)83( ar)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 436.9322 527.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 254.5 515.6588 Tm -.005 Tc [(designed t)9.8(o)0( function, inter)19.5(act and oper)19.5(ate)]TJ ET EMC /P <>BDC BT 9 0 0 9 418.6493 515.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 254.5 503.6588 Tm -.005 Tc [(collabor)19.5(ativ)6.3(ely with humans, opening up new)]TJ ET EMC /P <>BDC BT 9 0 0 9 430.9398 503.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 254.5 491.6588 Tm -.005 Tc [(pr)9.8(oductivity potential for industrial manufactur)9.3(ers.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 452.3933 494.3588 Tm 0 Tc (6)Tj ET EMC /P <>BDC BT 9 0 0 9 455.3806 491.6588 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 254.5 479.6588 Tm -.005 Tc [(Cobots ar)9.3(e )]TJ /TT5 1 Tf 5.0378 0 TD 0 Tc ()Tj /TT2 1 Tf .5629 0 TD -.005 Tc [(exible, easily pr)9.8(ogr)19.5(ammable and can)]TJ ET EMC /P <>BDC BT 9 0 0 9 448.4918 479.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 254.5 467.6588 Tm -.005 Tc [(learn complex tasks t)9.8(o)0( achie)6.3(v)6.3(e)0( desir)9.3(ed goals. A)]TJ ET EMC /P <>BDC BT 9 0 0 9 441.8429 467.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 254.5 455.6588 Tm -.005 Tc [(telepr)9.3(esence r)9.8(obot r)9.3(e)0(f)11.7(ers t)9.8(o)0( a computer)60.1(, tablet or)]TJ ET EMC /P <>BDC BT 9 0 0 9 447.1132 455.6588 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS1 gs BT /TT7 1 Tf 30 0 0 30 36 634.5 Tm 1 .79 .26 .27 k -.02 Tc [(Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation )]TJ ET EMC /P <>BDC BT 30 0 0 30 402.6836 634.5 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 30 0 0 30 36 600.5 Tm -.02 Tc [(t)9.8(o)0( Aid Accounting and Finance)]TJ ET EMC /P <>BDC BT 30 0 0 30 417.7436 600.5 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 30 0 0 30 36 566.4999 Tm -.02 Tc [(Depar)-24.4(tments)]TJ ET EMC /P <>BDC BT /TT9 1 Tf 11 0 0 11 44.731 229.5443 Tm 0 0 0 0 k [(A)23.4(ngel R. Oter)17.6(o,)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 11 0 0 11 115.5527 229.5443 Tm [( Ph.D)49.8(., CISA, CRISC, CP)67.4(A, CI)14.2(TP)158.2(, CICA)]TJ ET EMC /P <>BDC BT 11 0 0 11 281.4639 229.5443 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 218.7443 Tm -.02 Tc [(Is an assistant pr)9.8(of)11.7(essor of accounting and academic chair for the accounting and )]TJ /TT5 1 Tf 35.1486 0 TD 0 Tc ()Tj /TT2 1 Tf .5337 0 TD -.02 Tc [(nance online pr)9.8(ogr)19.5(ams for the Nathan M. Bisk)]TJ ET EMC /P <>BDC BT 9 0 0 9 540.7935 218.7443 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 207.9442 Tm -.02 Tc [(College of Business at the Florida Institute of )19.5(T)48.3(echnology \(USA\). He has mor)9.3(e than 20 y)6.3(ears of experience in the ar)9.3(eas of publi)]TJ 53.1769 0 TD 0 Tc (c)Tj ET EMC /P <>BDC BT 9 0 0 9 527.8562 207.9442 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 197.1443 Tm -.02 Tc [(accounting and auditing, internal contr)9.8(ol audits, I)14.2(T)19.5( consulting, and information systems auditing. Oter)9.8(o pr)9.3(e)6.3(viously work)9.8(ed at D)]TJ 52.9933 0 TD (eloitte &)Tj ET EMC /P <>BDC BT 9 0 0 9 552.7923 197.1443 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 186.3443 Tm -.02 Tc [(T)48.3(ouche, LLP)158.2(, for mor)9.3(e than 10 y)6.3(ears and attained the position of senior manager)60.1(. His r)9.3(esear)9.3(ch inter)9.3(ests include the ar)9.3(eas of )]TJ /TT5 1 Tf 52.2413 0 TD 0 Tc ()Tj /TT2 1 Tf .5337 0 TD -.02 Tc (nancial)Tj ET EMC /P <>BDC BT 9 0 0 9 547.2502 186.3443 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 175.5443 Tm -.02 Tc [(audits and internal contr)9.8(ols, information systems auditing, accounting information systems, information security audits, and ri)]TJ 53.0802 0 TD (sk)Tj ET EMC /P <>BDC BT 9 0 0 9 531.2972 175.5443 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 164.7443 Tm -.02 Tc [(assessments. He has published r)9.3(esear)9.3(ch on the assessment of gener)19.5(al information technology contr)9.8(ols \(GI)14.2(T)13.7(C)12.7(\) surr)9.8(ounding )]TJ /TT5 1 Tf 52.5698 0 TD 0 Tc ()Tj /TT2 1 Tf .5337 0 TD -.02 Tc (nancial)Tj ET EMC /P <>BDC BT 9 0 0 9 550.2067 164.7443 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 153.9442 Tm -.02 Tc [(application systems. He is also the author of a published univ)6.3(ersity textbook on information technology auditing. )]TJ ET EMC /P <>BDC BT 9 0 0 9 474.1962 153.9442 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT /TT9 1 Tf 11 0 0 11 44.731 129.9442 Tm -.02 Tc [(Ry)7.3(an P)5.4(aul Fink,)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 11 0 0 11 117.0996 129.9442 Tm ( CGBP)Tj ET EMC /P <>BDC BT 11 0 0 11 147.1628 129.9442 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 119.1443 Tm [(Is r)9.3(esear)9.3(ch manager for iBuy)6.3(er)60.1(.com, a r)9.3(eal estate technology star)-24.4(tup. During his time ther)9.3(e, he has gather)9.3(ed and assessed)]TJ ET EMC /P <>BDC BT 9 0 0 9 529.7776 119.1443 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 108.3442 Tm [(information about the r)9.3(eal estate mark)9.8(et and pr)9.3(esented )]TJ /TT5 1 Tf 24.7304 0 TD ()Tj /TT2 1 Tf .5537 0 TD [(ndings t)9.8(o)0( management, along with r)9.3(ecommendations t)9.8(o)0( impr)9.8(o)7.3(v)6.3(e o)7.3(v)6.3(er)19.5(all)]TJ ET EMC /P <>BDC BT 9 0 0 9 558.2323 108.3442 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 97.5443 Tm [(business oper)19.5(ations. Fink has also work)9.8(ed as an inv)6.3(estment associate for Charles Br)9.8(ooks Holding Company)52.2(, a r)9.3(eal estate)]TJ ET EMC /P <>BDC BT 9 0 0 9 527.9539 97.5443 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 86.7443 Tm [(inv)6.3(estment )]TJ /TT5 1 Tf 5.1768 0 TD ()Tj /TT2 1 Tf .5537 0 TD [(rm. He founded the Florida Institute of )19.5(T)48.3(echnology Internal A)5.4(udit Student Or)9.3(ganization and ser)-8.8(v)6.3(ed as the)]TJ ET EMC /P <>BDC BT 9 0 0 9 511.2634 86.7443 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 44.731 75.9442 Tm [(or)9.3(ganization)39.1()54.7(s)0( pr)9.3(esident.)]TJ ET EMC /Artifact <>BDC 515.27 692.116 53.716 54.884 re f EMC /Figure <>BDC Q /GS1 gs BT /F1 1 Tf 9 0 0 9 515.27 721.5889 Tm .89412 .51765 .086274 0 k .0249 Tc 0 Tw (FEATURE)Tj ET q 1 i 515.284 746.986 53.701 -54.87 re W n q 1 0 0 1 568.985 747 cm 0 0 m 0 -54.884 l -9.375 -54.884 l -9.375 -9.9448 l -49.977 -9.9448 l -49.977 0 l 0 0 l f Q EMC Q endstream endobj 47 0 obj <>/XObject<>/ExtGState<>>> endobj 86 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 39.4019 23.0548 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 60.8428 23.0548 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 91.7515 23.0548 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 30.069 0 .51505 31.531 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 12.8637 23.0548 Tm 1 .79 .26 .27 k (2)Tj ET EMC /P <>BDC /GS2 gs BT 7 0 0 7 413.8304 30.75 Tm 0 0 0 1 k [( 2020 ISA)5.4(CA. All rights r)9.3(eser)-8.8(v)6.3(ed. )]TJ ET EMC /P <>BDC BT /TT4 1 Tf 7 0 0 7 521.3153 30.75 Tm [(www)60.5(.isaca.or)9.3(g)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 141.9718 576.5964 Tm -.005 Tc [(smar)-24.4(tphone-contr)9.8(olled r)9.8(obot that pr)9.8(o)7.3(vides r)9.3(emote)]TJ ET EMC /P <>BDC BT 9 0 0 9 339.2673 576.5964 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 564.5964 Tm -.005 Tc [(pr)9.3(esence, allowing those inv)7.3(olv)6.3(ed with the r)9.8(obot t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 344.2202 564.5964 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 552.5966 Tm -.005 Tc [(view and hear the r)9.8(obot)54.7(s oper)19.5(at)9.8(or while the)]TJ ET EMC /P <>BDC BT 9 0 0 9 313.3568 552.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 540.5966 Tm -.005 Tc [(oper)19.5(at)9.8(or can view what the r)9.8(obot is looking at, as)]TJ ET EMC /P <>BDC BT 9 0 0 9 338.2787 540.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 528.5966 Tm -.005 Tc [(well as hear sound at the r)9.8(obot)54.7(s location.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 308.1054 531.2965 Tm 0 Tc (7)Tj ET EMC /P <>BDC BT 9 0 0 9 311.0926 528.5966 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 516.5966 Tm -.005 Tc [(W)16.1(a)0(r)9.3(ehousing and logistics aut)9.8(omation technology)]TJ ET EMC /P <>BDC BT 9 0 0 9 339.677 516.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 504.5966 Tm -.005 Tc [()28.8(empowers war)9.3(ehouses t)9.8(o)0( handle fast-changing)]TJ ET EMC /P <>BDC BT 9 0 0 9 332.0644 504.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 492.5966 Tm -.005 Tc [(multichannel and omnichannel r)9.3(equir)9.3(ements and)]TJ ET EMC /P <>BDC BT 9 0 0 9 334.8802 492.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 480.5966 Tm -.005 Tc [(acceler)19.5(ate ser)-8.8(vice le)6.3(v)6.3(els t)9.8(o)0( suppor)-24.4(t same-da)7.3(y and)]TJ ET EMC /P <>BDC BT 9 0 0 9 338.7916 480.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 468.5966 Tm -.005 Tc [(next-da)7.3(y deliv)6.3(er)-8.8(y)52.2(.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 212.1548 471.2965 Tm 0 Tc (8)Tj ET EMC /P <>BDC BT 9 0 0 9 215.1421 468.5966 Tm -.005 Tc [( It is estimated that b)5.4(y)0( the y)6.3(ear)]TJ ET EMC /P <>BDC BT 9 0 0 9 336.1332 468.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 456.5966 Tm -.005 Tc [(2030, most oper)19.5(ations, par)-24.4(ticularly those r)9.3(elated t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 342.5195 456.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 444.5966 Tm -.005 Tc [(war)9.3(ehousing and logistics, will be aut)9.8(omated.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 321.6483 447.2965 Tm 0 Tc (9)Tj ET EMC /P <>BDC BT 9 0 0 9 324.6356 444.5966 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 432.5966 Tm -.005 Tc [(Healthcar)9.3(e r)9.8(obots \(also r)9.3(e)0(f)11.7(err)9.3(ed t)9.8(o)0( as r)9.8(obots in)]TJ ET EMC /P <>BDC BT 9 0 0 9 326.5804 432.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 420.5966 Tm -.005 Tc [(medicine, sur)9.3(gical r)9.8(obots and medical r)9.8(obots\) ar)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 337.1393 420.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 408.5966 Tm -.005 Tc [(r)9.8(obots used in and out of hospital settings t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 321.6374 408.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 396.5966 Tm -.005 Tc [(impr)9.8(o)7.3(v)6.3(e the o)7.3(v)6.3(er)19.5(all le)6.3(v)6.3(el of patient car)9.3(e.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 300.8776 399.2965 Tm -.0083 Tc (10)Tj ET EMC /P <>BDC BT 9 0 0 9 306.8521 396.5966 Tm -.005 Tc -.0195 Tw [( These)]TJ ET EMC /P <>BDC BT 9 0 0 9 333.1385 396.5966 Tm 0 Tc 0 Tw ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 384.5966 Tm -.005 Tc [(r)9.8(obots cr)9.3(eate oper)19.5(ational e)]TJ /TT1 1 Tf 11.7947 0 TD 0 Tc <000e>Tj /TT2 1 Tf .8485 0 TD -.005 Tc (ciencies and cost)Tj ET EMC /P <>BDC BT 9 0 0 9 324.7466 384.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 372.5966 Tm -.005 Tc [(r)9.3(eductions for healthcar)9.3(e facilities b)5.4(y)0( assisting the)]TJ ET EMC /P <>BDC BT 9 0 0 9 340.5189 372.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 360.5966 Tm -.005 Tc [(workload of medical personnel, allowing time t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 330.3914 360.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 348.5966 Tm -.005 Tc [(focus on mor)9.3(e pr)9.3(essing r)9.3(esponsibilities. Sur)9.3(gical)]TJ ET EMC /P <>BDC BT 9 0 0 9 333.7203 348.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 336.5966 Tm -.005 Tc [(r)9.8(obots will pla)7.3(y a much bigger r)9.8(ole in healthcar)9.3(e in)]TJ ET EMC /P <>BDC BT 9 0 0 9 339.1137 336.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 324.5965 Tm -.005 Tc [(the futur)9.3(e, as the)6.3(y ar)9.3(e less inv)7.3(asiv)6.3(e and mor)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 319.059 324.5965 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 312.5965 Tm -.005 Tc [(accur)19.5(ate when per)-7.3(forming complex sur)9.3(gical)]TJ ET EMC /P <>BDC BT 9 0 0 9 315.3463 312.5965 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 300.5966 Tm -.005 Tc [(tr)9.3(eatments.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 187.5537 303.2965 Tm -.0083 Tc (11)Tj ET EMC /P <>BDC BT 9 0 0 9 193.5282 300.5966 Tm -.005 Tc [( )19.5(The last categor)-8.8(y of r)9.8(obots, self-)]TJ ET EMC /P <>BDC BT 9 0 0 9 141.9718 288.5966 Tm [(driving v)6.3(ehicles, r)9.3(e)0(f)11.7(ers t)9.8(o)0( )24.4(a)0( v)6.3(ehicle capable of)]TJ ET EMC /P <>BDC BT 9 0 0 9 323.2394 288.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 276.5966 Tm -.005 Tc [(sensing its envir)9.8(onment and oper)19.5(ating without)]TJ ET EMC /P <>BDC BT 9 0 0 9 324.6322 276.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 264.5966 Tm -.005 Tc [(human inv)7.3(olv)6.3(ement.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 224.2397 267.2965 Tm -.0083 Tc (12)Tj ET EMC /P <>BDC BT 9 0 0 9 230.2143 264.5966 Tm -.005 Tc [( The mark)9.8(et for self-driving)]TJ ET EMC /P <>BDC BT 9 0 0 9 339.4762 264.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 252.5966 Tm -.005 Tc [(and semi-aut)9.8(onomous v)6.3(ehicles could be US$77)]TJ ET EMC /P <>BDC BT 9 0 0 9 329.376 252.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 240.5966 Tm -.005 Tc [(billion b)5.4(y)0( 2035.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 203.8556 243.2965 Tm -.0083 Tc (13)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 209.8301 243.2965 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 216.5966 Tm -.02 Tc [(RP)67.4(A enables enterprises t)9.8(o)0( per)-7.3(form business)]TJ ET EMC /P <>BDC BT 9 0 0 9 313.8988 216.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 204.5966 Tm -.02 Tc [(pr)9.8(ocesses in much simpler wa)7.3(ys, without r)9.3(equiring)]TJ ET EMC /P <>BDC BT 9 0 0 9 334.629 204.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 192.5966 Tm -.02 Tc [(much intuitiv)6.3(e thinking. )19.5(The phr)19.5(ase )28.8(divide and)]TJ ET EMC /P <>BDC BT 9 0 0 9 318.6106 192.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 180.5966 Tm -.02 Tc [(conquer)-7.8( is applicable her)9.3(e with r)9.3(egar)9.3(d t)9.8(o)0( such)]TJ ET EMC /P <>BDC BT 9 0 0 9 320.1531 180.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 168.5966 Tm -.02 Tc [(pr)9.8(ocesses. F)10.2(or example, in 1913, US industrialist)]TJ ET EMC /P <>BDC BT 9 0 0 9 326.1871 168.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 156.5966 Tm -.02 Tc [(Henr)-8.8(y F)10.2(o)0(r)9.3(d)0( inv)6.3(ented the modern assembly line,)]TJ ET EMC /P <>BDC BT 9 0 0 9 320.5306 156.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 144.5966 Tm -.02 Tc [(br)9.3(eaking down pr)9.8(ocesses int)9.8(o r)9.3(epetitiv)6.3(e tasks and)]TJ ET EMC /P <>BDC BT 9 0 0 9 332.8185 144.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 132.5966 Tm -.02 Tc [(completely tr)19.5(ansforming the manufacturing industr)-8.8(y)52.2(.)]TJ ET EMC /P <>BDC BT 9 0 0 9 342.5923 132.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 120.5966 Tm -.02 Tc [(In modern-da)7.3(y aut)9.8(omobile manufacturing, r)9.8(obots ar)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 342.9305 120.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 108.5966 Tm -.02 Tc [(pr)9.8(ogr)19.5(ammed t)9.8(o)0( per)-7.3(form speci)]TJ /TT5 1 Tf 12.7618 0 TD 0 Tc ()Tj /TT2 1 Tf .5337 0 TD -.02 Tc (c tasks that would)Tj ET EMC /P <>BDC BT 9 0 0 9 331.3149 108.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 96.5966 Tm -.02 Tc [(other)-8.3(wise be per)-7.3(formed b)5.4(y)0( humans. F)10.2(o)0(r)9.3(d)0( Mot)9.8(or)]TJ ET EMC /P <>BDC BT 9 0 0 9 324.4854 96.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 84.5966 Tm -.02 Tc [(Company)-7.3()54.7(s)0( implementation of a vir)-24.4(tual fact)9.8(or)-8.8(y)-7.3()0( in)]TJ ET EMC /P <>BDC BT 9 0 0 9 332.8055 84.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 141.9718 72.5966 Tm -.02 Tc (manufacturing facilities has helped the company)Tj ET EMC /P <>BDC BT 9 0 0 9 327.9181 72.5966 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 669.5092 Tm -.02 Tc [(r)9.3(educe costs b)5.4(y)0( analyzing computer simulations of)]TJ ET EMC /P <>BDC BT 9 0 0 9 554.8209 669.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 657.5092 Tm -.02 Tc [(the complete v)6.3(ehicle pr)9.8(oduction pr)9.8(ocess.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 517.5447 660.2092 Tm -.0333 Tc (14)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 523.2492 660.2092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 633.5092 Tm -.005 Tc [(The use of r)9.8(obots is not limited t)9.8(o)0( the aut)9.8(o industr)-8.8(y)52.2(.)]TJ ET EMC /P <>BDC BT 9 0 0 9 563.5267 633.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 621.5092 Tm -.005 Tc [(Accor)9.3(ding t)9.8(o)0( a r)9.3(ecent sur)-8.8(v)6.3(e)6.3(y)0( of mor)9.3(e than 400)]TJ ET EMC /P <>BDC BT 9 0 0 9 542.8554 621.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 609.5092 Tm -.005 Tc (accounting and )Tj /TT5 1 Tf 7.0261 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nance companies, 53 per)9.3(cent ha)7.3(v)6.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 565.5545 609.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 597.5092 Tm -.005 Tc [(alr)9.3(eady star)-24.4(ted using RP)67.4(A, and this number is)]TJ ET EMC /P <>BDC BT 9 0 0 9 538.8212 597.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 585.5092 Tm -.005 Tc [(expected t)9.8(o)0( incr)9.3(ease b)5.4(y)0( 72 per)9.3(cent o)7.3(v)6.3(er the next)]TJ ET EMC /P <>BDC BT 9 0 0 9 551.0701 585.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 573.5092 Tm -.005 Tc [(se)6.3(v)6.3(e)0(r)19.5(al y)6.3(ears.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 414.3607 576.2092 Tm -.0083 Tc (15)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 420.3351 576.2092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 549.5092 Tm -.005 Tc (Some of the major bene)Tj /TT5 1 Tf 10.515 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(ts of RP)67.4(A and some )]TJ ET EMC /P <>BDC BT 9 0 0 9 540.0196 549.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 537.5092 Tm -.005 Tc [(of the common challenges and risk fact)9.8(ors)]TJ ET EMC /P <>BDC BT 9 0 0 9 529.5309 537.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 525.5092 Tm -.005 Tc [(enterprises ma)7.3(y face when implementing RP)67.4(A)]TJ ET EMC /P <>BDC BT 9 0 0 9 541.7862 525.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 513.5092 Tm -.005 Tc (should be highlighted.)Tj ET EMC /P <>BDC BT 9 0 0 9 447.3816 513.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS1 gs BT /TT9 1 Tf 11 0 0 11 360.4718 487.5092 Tm .89 .52 .09 0 k -.005 Tc (Bene)Tj /TT10 1 Tf 2.2593 0 TD 0 Tc ()Tj /TT9 1 Tf .6034 0 TD -.005 Tc [(ts of RP)86.9(A)]TJ ET EMC /P <>BDC BT 11 0 0 11 437.0405 487.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 360.4718 469.5092 Tm 0 0 0 1 k -.005 Tc [(Both liter)19.5(atur)9.3(e and industr)-8.8(y exper)-24.4(ts ha)7.3(v)6.3(e)0( highlighted)]TJ ET EMC /P <>BDC BT 9 0 0 9 565.703 469.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 457.5092 Tm -.005 Tc [(se)6.3(v)6.3(e)0(r)19.5(al bene)]TJ /TT5 1 Tf 5.5123 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(ts of using RP)67.4(A. Integr)19.5(ating r)9.8(obots)]TJ ET EMC /P <>BDC BT 9 0 0 9 550.0067 457.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 445.5092 Tm -.005 Tc [(int)9.8(o an enterprise r)9.3(esults in an o)7.3(v)6.3(er)19.5(all cost)]TJ ET EMC /P <>BDC BT 9 0 0 9 527.0175 445.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 433.5092 Tm -.005 Tc [(r)9.3(eduction and enables emplo)7.3(y)6.3(ees t)9.8(o)0( de)6.3(v)7.3(ote their)]TJ ET EMC /P <>BDC BT 9 0 0 9 551.7697 433.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 421.5092 Tm -.005 Tc [(attention t)9.8(o)0( mor)9.3(e v)7.3(alue-added activities,)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 518.0568 424.2092 Tm -.0083 Tc (16)Tj ET EMC /P <>BDC BT 9 0 0 9 524.0312 421.5092 Tm -.005 Tc ( such as)Tj ET EMC /P <>BDC BT 9 0 0 9 556.9336 421.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 409.5092 Tm -.005 Tc [(collabor)19.5(ating mor)9.3(e fr)9.3(equently)52.2(, sharing knowledge)]TJ ET EMC /P <>BDC BT 9 0 0 9 554.5198 409.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 397.5092 Tm -.005 Tc (among functional units, and discussing new or)Tj ET EMC /P <>BDC BT 9 0 0 9 543.9365 397.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 385.5092 Tm -.005 Tc [(impr)9.8(o)7.3(v)6.3(ed ideas that can help achie)6.3(v)6.3(e)0( enterprise)]TJ ET EMC /P <>BDC BT 9 0 0 9 548.5486 385.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 373.5092 Tm -.005 Tc [(goals and objectiv)6.3(es.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 443.8363 376.2092 Tm -.0083 Tc (17)Tj ET EMC /P <>BDC BT 9 0 0 9 449.8107 373.5092 Tm -.005 Tc [( With f)11.7(ewer r)9.3(epetitiv)6.3(e tasks)]TJ ET EMC /P <>BDC BT 9 0 0 9 556.4371 373.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 361.5092 Tm -.005 Tc [(t)9.8(o)0( per)-7.3(form, emplo)7.3(y)6.3(ees can tak)9.8(e on additional)]TJ ET EMC /P <>BDC BT 9 0 0 9 538.3477 361.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 349.5092 Tm -.005 Tc [(r)9.3(esponsibilities or challenges, such as completing)]TJ ET EMC /P <>BDC BT 9 0 0 9 556.5874 349.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 337.5092 Tm -.005 Tc [(high-v)7.3(alue pr)9.8(ojects. RP)67.4(A fr)9.3(ees emplo)7.3(y)6.3(ees fr)9.8(om)]TJ ET EMC /P <>BDC BT 9 0 0 9 544.2222 337.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 325.5091 Tm -.005 Tc [()9.8(mind-numbing, r)9.3(epetitiv)6.3(e duties that lead t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 534.1849 325.5091 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 313.5091 Tm -.005 Tc [(disengagement, lea)7.3(ving them t)9.8(o)0( focus on the higher)]TJ ET EMC /P <>BDC BT 9 0 0 9 564.7173 313.5091 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 301.5092 Tm -.005 Tc [(v)7.3(alue tasks that str)9.3(etch their cr)9.3(eativity and)]TJ ET EMC /P <>BDC BT 9 0 0 9 527.2812 301.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 289.5092 Tm -.005 Tc [(r)9.3(esponsibilities.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 424.9737 292.2092 Tm -.0083 Tc (18)Tj ET EMC /P <>BDC BT 9 0 0 9 430.9482 289.5092 Tm -.005 Tc [( RP)67.4(A is a necessity for enterprises)]TJ ET EMC /P <>BDC BT 9 0 0 9 564.9407 289.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 277.5092 Tm -.005 Tc [(that want t)9.8(o)0( impr)9.8(o)7.3(v)6.3(e oper)19.5(ational e)]TJ /TT1 1 Tf 14.9883 0 TD 0 Tc <000e>Tj /TT2 1 Tf .8485 0 TD -.005 Tc (ciency because)Tj ET EMC /P <>BDC BT 9 0 0 9 563.9933 277.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 265.5092 Tm -.005 Tc [(r)9.8(obots do not experience fatigue lik)9.8(e humans do,)]TJ ET EMC /P <>BDC BT 9 0 0 9 552.3136 265.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 253.5092 Tm -.005 Tc [(ar)9.3(e not pr)9.8(one t)9.8(o)0( human err)9.8(or)60.1(, ar)9.3(e cheaper than)]TJ ET EMC /P <>BDC BT 9 0 0 9 543.1708 253.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 241.5092 Tm -.005 Tc [(human labor and tend t)9.8(o)0( be mor)9.3(e pr)9.8(oductiv)6.3(e than)]TJ ET EMC /P <>BDC BT 9 0 0 9 555.2371 241.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 229.5092 Tm -.005 Tc [(their human counterpar)-24.4(ts.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 463.0494 232.2092 Tm -.0083 Tc (19)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 469.0239 232.2092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 205.5092 Tm -.005 Tc [(Robots ar)9.3(e her)9.3(e t)9.8(o)0( sta)7.3(y)52.2(.)0( As a separ)19.5(ate technology)]TJ ET EMC /P <>BDC BT 9 0 0 9 555.4943 205.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 193.5092 Tm -.005 Tc [(platform, r)9.8(obots ha)7.3(v)6.3(e)0( the adv)7.3(antage of not r)9.3(equiring)]TJ ET EMC /P <>BDC BT 9 0 0 9 565.4405 193.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 181.5092 Tm -.005 Tc [(integr)19.5(ation with existing technologies and can,)]TJ ET EMC /P <>BDC BT 9 0 0 9 543.1389 181.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 169.5092 Tm -.005 Tc [(ther)9.3(efor)9.3(e, be r)9.8(olled out in a matter of weeks, taking)]TJ ET EMC /P <>BDC BT 9 0 0 9 560.0868 169.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 157.5092 Tm -.005 Tc [(awa)7.3(y or)9.3(dinar)-8.8(y tasks fr)9.8(om emplo)7.3(y)6.3(ees.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 507.6392 160.2092 Tm -.0083 Tc (20)Tj ET EMC /P <>BDC BT 9 0 0 9 513.6137 157.5092 Tm -.005 Tc ( Based on a)Tj ET EMC /P <>BDC BT 9 0 0 9 559.7801 157.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 145.5092 Tm -.005 Tc [(sur)-8.8(v)6.3(e)6.3(y)0( conducted in 2017, )29.8(o)7.3(v)6.3(er 40% of work)9.8(ers)]TJ ET EMC /P <>BDC BT 9 0 0 9 360.4718 133.5092 Tm [(spend at least a quar)-24.4(ter of their work week on)]TJ ET EMC /P <>BDC BT 9 0 0 9 540.7185 133.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 121.5092 Tm -.005 Tc [(manual, r)9.3(epetitiv)6.3(e tasks, with email, data collection,)]TJ ET EMC /P <>BDC BT 9 0 0 9 562.2961 121.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 109.5092 Tm -.005 Tc [(and data entr)-8.8(y occup)5.4(ying the most time.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 521.6964 112.2092 Tm -.0083 Tc (21)Tj ET EMC /P <>BDC BT 9 0 0 9 527.6711 109.5092 Tm -.005 Tc ( By)Tj ET EMC /P <>BDC BT 9 0 0 9 539.6254 109.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 97.5092 Tm -.005 Tc [(eliminating these r)9.8(outine tasks, emplo)7.3(y)6.3(ees ha)7.3(v)6.3(e)0( )]TJ ET EMC /P <>BDC BT 9 0 0 9 551.5096 97.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 360.4718 85.5092 Tm -.005 Tc [(25 per)9.3(cent mor)9.3(e time \(on a)7.3(v)6.3(er)19.5(age\) t)9.8(o)0( enhance their)]TJ ET EMC /P <>BDC BT 9 0 0 9 562.5465 85.5092 Tm 0 Tc ( )Tj ET EMC /Artifact <>BDC 1 .79 .26 .27 k /GS1 gs .12 590.869 350.348 84.827 re f EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 33.9117 634.5062 Tm 0 .89 .21 .07 k ()Tj ET EMC /P <>BDC BT /TT2 1 Tf 14 0 0 14 47.819 654.5065 Tm 0 0 0 0 k [( ROBO)13.2(T)7.8(S)0( H)-8.8(A)42.5(VE )19.5(THE AD)10.7(V)36.6(A)0(N)14.2(T)38.6(A)5.4(GE OF NO)13.2(T)]TJ ET EMC /P <>BDC BT 14 0 0 14 307.7898 654.5065 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 33.9117 636.5065 Tm [(REQUIRING IN)14.2(TEGRA)63(TION WI)14.2(TH EXISTING)]TJ ET EMC /P <>BDC BT 14 0 0 14 298.3053 636.5065 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 33.9117 618.5065 Tm [(TECHNOL)31.7(OGIES AND CAN, )19.5(THEREFORE, BE)]TJ ET EMC /P <>BDC BT 14 0 0 14 304.3279 618.5065 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 33.9117 600.5065 Tm [(ROLLED OUT)19.5( IN A M)-8.8(A)63(T)-7.8(TER OF WEEKS. )]TJ ET EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 278.7819 580.5062 Tm 0 .89 .21 .07 k ()Tj ET EMC Q endstream endobj 87 0 obj <>/ExtGState<>>> endobj 118 0 obj <> endobj 123 0 obj <> endobj 128 0 obj <> endobj 133 0 obj <> endobj 138 0 obj <> endobj 140 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 490.9714 23.0228 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 512.4123 23.0228 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 543.321 23.0228 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 572.364 0 .51599 31.289 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 587.3827 23.0228 Tm 1 .79 .26 .27 k (3)Tj ET EMC /P <>BDC /GS2 gs BT 7 0 0 7 36.1747 30.75 Tm 0 0 0 1 k [( 2020 ISA)5.4(CA. All rights r)9.3(eser)-8.8(v)6.3(ed. )]TJ ET EMC /P <>BDC BT /TT4 1 Tf 7 0 0 7 143.6596 30.75 Tm [(www)60.5(.isaca.or)9.3(g)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 34.9718 669.5092 Tm -.005 Tc [(work envir)9.8(onment, whether thr)9.8(ough br)19.5(ainst)9.8(orming)]TJ ET EMC /P <>BDC BT 9 0 0 9 231.8113 669.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 657.5092 Tm -.005 Tc [(with pr)9.8(oject teams, de)6.3(v)6.3(eloping new business)]TJ ET EMC /P <>BDC BT 9 0 0 9 211.3984 657.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 645.5092 Tm -.005 Tc [(pr)9.8(ocesses or working on side pr)9.8(ojects that incr)9.3(ease)]TJ ET EMC /P <>BDC BT 9 0 0 9 238.2055 645.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 633.5092 Tm -.005 Tc [(r)9.3(e)6.3(v)6.3(enue. With less time spent on r)9.3(epetitiv)6.3(e tasks,)]TJ ET EMC /P <>BDC BT 9 0 0 9 226.9786 633.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 621.5092 Tm -.005 Tc [(emplo)7.3(y)6.3(ees mor)19.5(ale is lik)9.8(ely t)9.8(o)0( incr)9.3(ease, adding t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 226.9434 621.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 609.5092 Tm -.005 Tc [(job satisfaction and pr)9.8(oductivity)52.2(.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 163.3008 612.2092 Tm -.0083 Tc (22)Tj ET EMC /P <>BDC BT 9 0 0 9 169.2753 609.5092 Tm -.005 Tc -.0195 Tw [( The )-19.5(aut)9.8(omation)]TJ ET EMC /P <>BDC BT 9 0 0 9 233.8243 609.5092 Tm 0 Tc 0 Tw ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 597.5092 Tm -.005 Tc [(side of RP)67.4(A allows r)9.8(obots t)9.8(o)0( mimic )28.8(existing )]TJ ET EMC /P <>BDC BT 9 0 0 9 210.7898 597.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 585.5092 Tm -.005 Tc [(rule-based activities and per)-7.3(form them exactly as a)]TJ ET EMC /P <>BDC BT 9 0 0 9 236.2104 585.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 573.5092 Tm -.005 Tc [(human would.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 93.2343 576.2092 Tm -.0083 Tc (23)Tj ET EMC /P <>BDC BT 9 0 0 9 99.2087 573.5092 Tm -.005 Tc [( Robots impr)9.8(o)7.3(v)6.3(e pr)9.8(oductivity b)5.4(y)]TJ ET EMC /P <>BDC BT 9 0 0 9 223.3924 573.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 561.5092 Tm -.005 Tc [(r)9.3(educing mistak)9.8(es, r)9.3(esulting in quality output that is)]TJ ET EMC /P <>BDC BT 9 0 0 9 237.8992 561.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 549.5092 Tm -.005 Tc [(compliant with enterprise policies, pr)9.8(ocedur)9.3(es and)]TJ ET EMC /P <>BDC BT 9 0 0 9 233.4165 549.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 537.5092 Tm -.005 Tc [(applicable laws and r)9.3(egulations.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 161.6593 540.2092 Tm -.0083 Tc (24)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 167.6339 540.2092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 429.5092 Tm -.005 Tc [(Cost sa)7.3(vings ar)9.3(e another critical bene)]TJ /TT5 1 Tf 16.4897 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(t of RP)67.4(A. )19.5(The)]TJ ET EMC /P <>BDC BT 9 0 0 9 239.3867 429.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 417.5092 Tm -.005 Tc [(cost of a single r)9.8(obot r)19.5(anges fr)9.8(om US$5,000 t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 218.7957 417.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 405.5092 Tm -.005 Tc (US$15,000.)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 80.1547 408.2092 Tm -.0083 Tc (25)Tj ET EMC /P <>BDC BT 9 0 0 9 86.1294 405.5092 Tm -.005 Tc [( )19.5(Ther)9.3(efor)9.3(e, the t)9.8(otal cost of 10)]TJ ET EMC /P <>BDC BT 9 0 0 9 204.9199 405.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 393.5092 Tm -.005 Tc [(high-priced r)9.8(obots would be appr)9.8(o)10.2(ximately)]TJ ET EMC /P <>BDC BT 9 0 0 9 202.8619 393.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 381.5092 Tm -.005 Tc (US$150,000. It can be assumed that implementing)Tj ET EMC /P <>BDC BT 9 0 0 9 234.1271 381.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 369.5092 Tm -.005 Tc [(RP)67.4(A with these 10 r)9.8(obots would allow an enterprise)]TJ ET EMC /P <>BDC BT 9 0 0 9 237.2222 369.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 357.5092 Tm -.005 Tc [(t)9.8(o)0( r)9.3(eplace 20 emplo)7.3(y)6.3(ees dedicated t)9.8(o)0( per)-7.3(forming)]TJ ET EMC /P <>BDC BT 9 0 0 9 228.7878 357.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 345.5092 Tm -.005 Tc [(r)9.3(epetitiv)6.3(e tasks. If each emplo)7.3(y)6.3(ee earns an a)7.3(v)6.3(er)19.5(age)]TJ ET EMC /P <>BDC BT 9 0 0 9 236.4434 345.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 333.5092 Tm -.005 Tc [(annual salar)-8.8(y of US$50,000, a t)9.8(otal of US$1 million)]TJ ET EMC /P <>BDC BT 9 0 0 9 233.8198 333.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 321.5092 Tm -.005 Tc [(salar)-8.8(y cost would be incurr)9.3(ed. Replacing the 20)]TJ ET EMC /P <>BDC BT 9 0 0 9 220.9744 321.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 309.5092 Tm -.005 Tc [(emplo)7.3(y)6.3(ees with r)9.8(obots would sa)7.3(v)6.3(e)0( appr)9.8(o)10.2(ximately)]TJ ET EMC /P <>BDC BT 9 0 0 9 229.3031 309.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 297.5092 Tm -.005 Tc [(US$850,000 in just one y)6.3(ear)60.1(. )]TJ ET EMC /P <>BDC BT /TT9 1 Tf 9 0 0 9 148.5711 297.5092 Tm [(Figur)9.3(e 1)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 181.1702 297.5092 Tm [( summariz)7.8(es)]TJ ET EMC /P <>BDC BT 9 0 0 9 232.2057 297.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 285.5092 Tm -.005 Tc (the bene)Tj /TT5 1 Tf 3.7872 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(ts of using RP)67.4(A.)]TJ ET EMC /P <>BDC BT 9 0 0 9 136.4508 285.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS1 gs BT /TT9 1 Tf 11 0 0 11 34.9718 259.5092 Tm .89 .52 .09 0 k -.005 Tc [(Challenges of RP)86.9(A)]TJ ET EMC /P <>BDC BT 11 0 0 11 125.3082 259.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 34.9718 241.5092 Tm 0 0 0 1 k -.005 Tc [(The implementation of RP)67.4(A has not been smooth.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 231.2321 244.2092 Tm -.0083 Tc (26)Tj ET EMC /P <>BDC BT 9 0 0 9 237.2067 241.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 229.5092 Tm -.005 Tc [(Pr)19.5(actical challenges or risk fact)9.8(ors with the)]TJ ET EMC /P <>BDC BT 9 0 0 9 205.0287 229.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 34.9718 217.5092 Tm -.005 Tc [(adoption of RP)67.4(A r)9.3(elate t)9.8(o)0( enterprise-le)6.3(v)6.3(e)0(l)]TJ ET EMC /P <>BDC BT 9 0 0 9 195.6496 217.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 669.5092 Tm -.005 Tc [(go)7.3(v)6.3(ernance. Enterprise RP)67.4(A implementations)]TJ ET EMC /P <>BDC BT 9 0 0 9 432.0232 669.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 657.5092 Tm -.005 Tc [(typically star)-24.4(t with pr)9.8(ocesses that lack the)]TJ ET EMC /P <>BDC BT 9 0 0 9 419.5581 657.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 645.5092 Tm -.005 Tc [(necessar)-8.8(y detail and pr)9.8(ocedur)9.3(es t)9.8(o)0( ensur)9.3(e err)9.8(ors)]TJ ET EMC /P <>BDC BT 9 0 0 9 446.5541 645.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 633.5092 Tm -.005 Tc [(ar)9.3(e adequately corr)9.3(ected and risk is r)9.3(educed t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 438.5043 633.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 621.5092 Tm -.005 Tc [(acceptable le)6.3(v)6.3(els.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 324.4699 624.2092 Tm -.0083 Tc (27)Tj ET EMC /P <>BDC BT 9 0 0 9 330.4445 621.5092 Tm -.005 Tc [( Such lack of clear structur)9.3(e or)]TJ ET EMC /P <>BDC BT 9 0 0 9 450.6631 621.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 609.5092 Tm -.005 Tc [(go)7.3(v)6.3(ernance pr)9.8(omotes additional risk acr)9.8(oss the)]TJ ET EMC /P <>BDC BT 9 0 0 9 441.6475 609.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 597.5092 Tm -.005 Tc [(enterprise that ma)7.3(y dir)9.3(ectly aff)11.7(ect critical)]TJ ET EMC /P <>BDC BT 9 0 0 9 415.3615 597.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 585.5092 Tm -.005 Tc [(oper)19.5(ations. In one case, r)9.8(obots wer)9.3(e task)9.8(ed b)5.4(y)0( a)]TJ ET EMC /P <>BDC BT 9 0 0 9 443.6581 585.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT /TT5 1 Tf 9 0 0 9 253.9212 573.5092 Tm ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nancial institution t)9.8(o)0( obtain and cop)5.4(y )]TJ /TT5 1 Tf 16.4051 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (nancial)Tj ET EMC /P <>BDC BT 9 0 0 9 439.9314 573.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 561.5092 Tm -.005 Tc [(tr)19.5(ansactions fr)9.8(om one internal corpor)19.5(ate system)]TJ ET EMC /P <>BDC BT 9 0 0 9 444.327 561.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 549.5092 Tm -.005 Tc [(and displa)7.3(y such tr)19.5(ansactions int)9.8(o another system)]TJ ET EMC /P <>BDC BT 9 0 0 9 452.2703 549.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 537.5092 Tm -.005 Tc (for e)Tj /TT1 1 Tf 2.0082 0 TD 0 Tc <000e>Tj /TT2 1 Tf .8485 0 TD -.005 Tc [(ciency purposes. By oper)19.5(ating)]TJ ET EMC /P <>BDC BT 9 0 0 9 397.9815 537.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 525.5092 Tm -.005 Tc [(simultaneously)52.2(, but in an unstructur)9.3(ed manner)60.1(, the)]TJ ET EMC /P <>BDC BT 9 0 0 9 452.2561 525.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 513.5092 Tm -.005 Tc [(r)9.8(obots quickly o)7.3(v)6.3(erloaded the systems with)]TJ ET EMC /P <>BDC BT 9 0 0 9 424.6008 513.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT /TT5 1 Tf 9 0 0 9 253.9212 501.5092 Tm ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nancial tr)19.5(ansactions and other nonr)9.3(ele)6.3(v)7.3(ant)]TJ ET EMC /P <>BDC BT 9 0 0 9 427.0298 501.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 489.5092 Tm -.005 Tc [(information, r)9.3(esulting in polluted corpor)19.5(ate systems)]TJ ET EMC /P <>BDC BT 9 0 0 9 457.3691 489.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 477.5092 Tm -.005 Tc [(unable t)9.8(o)0( continue with normal oper)19.5(ations.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 422.5134 480.2092 Tm -.0083 Tc (28)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 428.4879 480.2092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 465.5092 Tm -.005 Tc [(T)48.3(o)0( addr)9.3(ess this kind of risk, RP)67.4(A pr)9.8(ocesses must be)]TJ ET EMC /P <>BDC BT 9 0 0 9 457.8096 465.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 453.5092 Tm -.005 Tc [(centr)19.5(aliz)7.8(ed and follow a r)9.8(obust go)7.3(v)6.3(ernance)]TJ ET EMC /P <>BDC BT 9 0 0 9 423.4978 453.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 441.5092 Tm -.005 Tc [(structur)9.3(e. A good wa)7.3(y t)9.8(o)0( centr)19.5(aliz)7.8(e RP)67.4(A is b)5.4(y)]TJ ET EMC /P <>BDC BT 9 0 0 9 429.3614 441.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 429.5092 Tm -.005 Tc [(implementing a center of ex)9.8(cellence \(CoE\). A CoE)]TJ ET EMC /P <>BDC BT 9 0 0 9 449.4016 429.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 417.5092 Tm -.005 Tc [()28.8(ensur)9.3(es that best pr)19.5(actices ar)9.3(e used in the)]TJ ET EMC /P <>BDC BT 9 0 0 9 423.9527 417.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 405.5092 Tm -.005 Tc [(de)6.3(v)6.3(elopment of r)9.3(eusable solutions and that the use)]TJ ET EMC /P <>BDC BT 9 0 0 9 456.0266 405.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 393.5092 Tm -.005 Tc [(of bots does not incr)9.3(ease negativ)6.3(e risks for the)]TJ ET EMC /P <>BDC BT 9 0 0 9 439.07 393.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 381.5092 Tm -.005 Tc [(or)9.3(ganization.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 307.8935 384.2092 Tm -.0083 Tc (29)Tj ET EMC /P <>BDC BT 9 0 0 9 313.868 381.5092 Tm -.005 Tc ( Common activities and)Tj ET EMC /P <>BDC BT 9 0 0 9 407.1718 381.5092 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.9212 369.5092 Tm -.005 Tc [(r)9.3(esponsibilities of a CoE include:)]TJ ET EMC /P <>BDC BT 9 0 0 9 382.0699 369.5092 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 264.9371 351.5332 Tm -.005 Tc [(Establishing and guiding aut)9.8(omation pr)9.8(ocesses)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 452.1942 351.5332 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 253.9212 351.5332 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 264.9371 339.5332 Tm 0 0 0 1 k -.005 Tc (within the enterprise)Tj ET EMC /LBody <>BDC BT 9 0 0 9 345.2825 339.5332 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 264.9371 321.5572 Tm -.005 Tc [(Pr)9.8(o)7.3(viding tr)19.5(ainings and seminars t)9.8(o)0( incr)9.3(ease )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 442.3418 321.5572 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 253.9212 321.5572 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 264.9371 309.5572 Tm 0 0 0 1 k -.005 Tc [(RP)67.4(A awar)9.3(eness)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 326.3637 309.5572 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 264.9371 291.5811 Tm -.005 Tc [(Assessing the quality of applicable aut)9.8(omation)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 449.6882 291.5811 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 253.9212 291.5811 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 264.9371 279.5811 Tm 0 0 0 1 k -.005 Tc (solutions, ensuring that only the best ones )Tj ET EMC /LBody <>BDC BT 9 0 0 9 433.5272 279.5811 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 264.9371 267.5811 Tm -.005 Tc [(ar)9.3(e implemented)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 331.5954 267.5811 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 264.9371 249.6052 Tm -.005 Tc [(Monit)9.8(oring r)9.8(obot oper)19.5(ations and ensuring)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 428.7282 249.6052 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 253.9212 249.6052 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 264.9371 237.6052 Tm 0 0 0 1 k -.005 Tc [(eff)11.7(ectiv)6.3(e compliance with policies, pr)9.8(ocedur)9.3(es)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 447.3461 237.6052 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 264.9371 225.6052 Tm -.005 Tc [(and ser)-8.8(vice le)6.3(v)6.3(el agr)9.3(eements)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 379.6494 225.6052 Tm 0 Tc ( )Tj ET EMC /Artifact <>BDC 1 .79 .26 .27 k /GS1 gs 35.169 445 205.5 82.075 re f EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 40.8562 487.8851 Tm 0 .89 .21 .07 k ()Tj ET EMC /P <>BDC BT /TT2 1 Tf 14 0 0 14 54.7635 507.8853 Tm 0 0 0 0 k [( A GOOD W)21(A)45.9(Y )19.5(T)13.7(O)]TJ ET EMC /P <>BDC BT 14 0 0 14 162.2653 507.8853 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.8562 489.8853 Tm [(CEN)14.2(TRALIZE RP)67.4(A IS B)26.9(Y)]TJ ET EMC /P <>BDC BT 14 0 0 14 186.3933 489.8853 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.8562 471.8853 Tm [(IMPLEMEN)14.2(TING A CEN)14.2(TER OF)]TJ ET EMC /P <>BDC BT 14 0 0 14 231.5242 471.8853 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.8562 453.8853 Tm [(EX)12.2(CELLENCE \(COE\). )]TJ ET EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 171.5251 433.8851 Tm 0 .89 .21 .07 k ()Tj ET EMC /Figure <>BDC Q q 1 i 34.972 204.852 423 -128.735 re W n .98431 .77255 .24314 .27059 k /GS1 gs 34.972 189.352 423 15.5 re f Q q 1 i 34.972 204.852 423 -128.75 re W n .89 .52 .09 0 k /GS1 gs 34.972 189.352 135.6 -14.75 re 170.572 189.352 287.4 -14.75 re f .24314 .18824 .078431 0 k 34.972 174.602 135.6 -14.75 re 170.572 174.602 287.4 -14.75 re 34.972 145.102 135.6 -14.75 re 170.572 145.102 287.4 -14.75 re 34.972 115.602 135.6 -24.75 re 170.572 115.602 287.4 -24.75 re f Q q 1 i 34.972 204.852 423 -128.735 re W n 0 .311 .074 .025 k /GS1 gs 34.972 159.852 135.6 -14.75 re 170.572 159.852 287.4 -14.75 re 34.972 130.352 135.6 -14.75 re 170.572 130.352 287.4 -14.75 re 34.972 90.852 135.6 -14.75 re 170.572 90.852 287.4 -14.75 re f 0 0 0 0 K 0 J 0 j 1 w 10 M [] 0 d q 1 0 0 1 34.972 174.602 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 423 0 l S 1 0 0 1 0 -24.75 cm 0 0 m 135.6 0 l S 1 0 0 1 135.6 0 cm 0 0 m 287.4 0 l S Q Q 0 0 0 0 K 0 J 0 j 1 w 10 M [] 0 d /GS1 gs 1 i q 1 0 0 1 170.572 175.102 cm 0 0 m 0 13.25 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -24.75 cm 0 0 m 0 23.75 l S 1 0 0 1 0 -15.25 cm 0 0 m 0 14.25 l S Q q 34.972 204.852 423 -128.735 re W n 2 w q 1 0 0 1 34.972 189.352 cm 0 0 m 135.6 0 l S 1 0 0 1 135.6 0 cm 0 0 m 287.4 0 l S Q Q BT /F2 1 Tf 10 0 0 10 196.9018 193.3518 Tm 0 0 0 0 k -.0151 Tc .0231 Tw [(Figur)9.6(e 1Benefits of RP)86.4(A)]TJ 9 0 0 9 90.0055 178.6018 Tm -.0099 Tc 0 Tw [(Benefit)-19846.7(D)-1.3(escription)]TJ ET /GS2 gs BT /F3 1 Tf 9 0 0 9 38.9752 163.8508 Tm 0 0 0 1 k -.0094 Tc .0004 Tw [(Oper)19.5(ational efficiency)-6651.1(P)6.5(e)-.1(r)-7.4(f)0(orms activities and tasks faster; gener)19.6(a)-1(tes accur)19.6(a)-1(te and complete output)]TJ 0 -1.639 TD [(Nonintrusiv)6.6(e)-10206.5(Requir)9.7(es no integr)19.6(ation with existing technologies)]TJ T* .0005 Tw [(Aut)9(o)-.2(mation)-10579.6(Mimics existing tasks curr)9.4(ently per)-7.6(f)0(ormed b)5.5(y)-.2( humans)]TJ T* .0003 Tw [(Consistent and compliant ex)9.2(ecution)-1258.4(E)-.1(liminates issues and r)9.6(educes mistak)10.3(es caused b)5.7(y)0( humans)]TJ T* [(Reduction of mundane tasks)-4072.7(A).4(llows mor)9.7(e time t)9.4(o).2( focus on enhancing the work envir)9.8(o).4(nment while incr)9.7(easing)-8.6( )]TJ 15.067 -1.111 TD [(mor)19.6(ale and job satisfaction)]TJ -15.067 -1.639 TD [(Cost-eff)11.1(e)0(ctiv)6.6(e)-9700.4(P).6(r)9.6(o)0(duces significant cost sa)7.3(vings that allow for higher pr)9.6(ofits)]TJ ET EMC endstream endobj 141 0 obj <>/ExtGState<>>> endobj 158 0 obj <> endobj 163 0 obj <> endobj 168 0 obj <> endobj 187 0 obj <> endobj 189 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 39.4019 23.0548 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 60.8428 23.0548 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 91.7515 23.0548 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 30.069 0 .51505 31.531 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 12.8637 23.0548 Tm 1 .79 .26 .27 k (4)Tj ET EMC /LBody <>BDC /GS2 gs BT 9 0 0 9 154.016 667.9203 Tm 0 0 0 1 k -.005 Tc [(F)10.2(ollowing up and r)9.3(epor)-24.4(ting on the main)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 308.1148 667.9203 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 143 667.9203 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 154.016 655.9203 Tm 0 0 0 1 k -.005 Tc [(de)6.3(v)6.3(elopment stages)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 234.1536 655.9203 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 154.016 637.9443 Tm -.005 Tc [(Ensuring adequate ex)9.8(ecution of established)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 326.55 637.9443 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 143 637.9443 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 154.016 625.9443 Tm 0 0 0 1 k -.005 Tc [(go)7.3(v)6.3(ernance pr)9.8(ocesses)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 243.1911 625.9443 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 154.016 607.9683 Tm -.005 Tc [(Guar)19.5(anteeing the continual impr)9.8(o)7.3(v)6.3(ement of)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 325.1186 607.9683 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 143 607.9683 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 154.016 595.9683 Tm 0 0 0 1 k -.005 Tc [(aut)9.8(omation pr)9.8(ocesses and t)9.8(ools)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 281.3867 595.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 571.9683 Tm -.005 Tc [(Additional r)9.3(elated issues r)9.3(egar)9.3(ding RP)67.4(A)]TJ ET EMC /P <>BDC BT 9 0 0 9 298.4908 571.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 559.9683 Tm -.005 Tc [(implementation r)9.3(e)6.3(v)7.3(olv)6.3(e ar)9.8(ound a lack of adequate)]TJ ET EMC /P <>BDC BT 9 0 0 9 340.2295 559.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 547.9683 Tm -.005 Tc [(contr)9.8(ols t)9.8(o)0( addr)9.3(ess cybersecurity )28.8(gaps,)83()]TJ ET EMC /P <>BDC BT 9 0 0 9 302.9052 547.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 535.9683 Tm -.005 Tc (insu)Tj /TT1 1 Tf 1.8413 0 TD 0 Tc <000e>Tj /TT2 1 Tf .8485 0 TD -.005 Tc (cient documentation describing new or)Tj ET EMC /P <>BDC BT 9 0 0 9 320.9349 535.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 523.9683 Tm -.005 Tc [(r)9.3(e)6.3(vised business pr)9.8(ocesses, sustainability)52.2(, and)]TJ ET EMC /P <>BDC BT 9 0 0 9 326.5812 523.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 511.9683 Tm -.005 Tc [(management)54.7(s dedication t)9.8(o)0( )]TJ /TT5 1 Tf 12.7063 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nding new ar)9.3(eas and)]TJ ET EMC /P <>BDC BT 9 0 0 9 343.9615 511.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 499.9683 Tm -.005 Tc [(oppor)-24.4(tunities for impr)9.8(o)7.3(v)6.3(ement \(e.g., aut)9.8(omating)]TJ ET EMC /P <>BDC BT 9 0 0 9 332.2545 499.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 487.9683 Tm -.005 Tc [(mor)9.3(e complex pr)9.8(ocesses\).)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 248.1273 490.6683 Tm -.0083 Tc (30)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 254.102 490.9383 Tm (, )Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 256.4088 490.6683 Tm (31)Tj ET EMC /P <>BDC BT 9 0 0 9 262.3835 487.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT /TT9 1 Tf 9 0 0 9 264.5664 487.9683 Tm -.005 Tc [(Figur)9.3(e 2)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 297.1656 487.9683 Tm ( shows )Tj ET EMC /P <>BDC BT 9 0 0 9 327.441 487.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 475.9683 Tm -.005 Tc [(the t)9.8(op-)]TJ /TT5 1 Tf 3.3389 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(v)6.3(e)0( risk fact)9.8(ors and challenges )]TJ ET EMC /P <>BDC BT 9 0 0 9 297.6988 475.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 463.9683 Tm -.005 Tc [(associated with RP)67.4(A accor)9.3(ding t)9.8(o)0( Deloitte)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 307.9984 466.6683 Tm -.0083 Tc (32)Tj ET EMC /P <>BDC BT 9 0 0 9 313.9731 463.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 316.1561 463.9683 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 451.9683 Tm -.005 Tc [(and PricewaterhouseCoopers \(PwC)12.7(\).)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 288.5522 454.6683 Tm -.0083 Tc (33)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 294.5267 454.6683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 433.9683 Tm -.005 Tc [(The American Institute of Cer)-24.4(ti)]TJ /TT5 1 Tf 13.4446 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (ed Public)Tj ET EMC /P <>BDC BT 9 0 0 9 305.3748 433.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 421.9683 Tm -.005 Tc [(Accountants \(AICP)67.4(A\) has identi)]TJ /TT5 1 Tf 13.7783 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (ed two common)Tj ET EMC /P <>BDC BT 9 0 0 9 336.2126 421.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 409.9683 Tm -.005 Tc [(challenges r)9.3(elated t)9.8(o)0( RP)67.4(A implementation, which)]TJ ET EMC /P <>BDC BT 9 0 0 9 335.3043 409.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 397.9683 Tm -.005 Tc [(summariz)7.8(e those listed in )]TJ ET EMC /P <>BDC BT /TT10 1 Tf 9 0 0 9 246.785 397.9683 Tm 0 Tc ()Tj /TT9 1 Tf .6034 0 TD -.005 Tc [(gur)9.3(e 2)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 277.5879 397.9683 Tm 0 Tc (:)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 279.7225 400.6683 Tm -.0083 Tc (34)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 285.6971 400.6683 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143 379.9683 Tm 0 .89 .21 .07 k -.005 Tc (1.)Tj ET EMC /P <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 150.6884 379.9683 Tm 0 0 0 1 k 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 152.8714 379.9683 Tm -.005 Tc [(Alignment of RP)67.4(A implementation with enterprise)]TJ ET EMC /P <>BDC BT 9 0 0 9 347.2279 379.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 152.75 367.9683 Tm -.005 Tc [(goals and objectiv)6.3(es)]TJ ET EMC /P <>BDC BT 9 0 0 9 233.7908 367.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143 343.9683 Tm 0 .89 .21 .07 k -.005 Tc (2.)Tj ET EMC /P <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 150.6884 343.9683 Tm 0 0 0 1 k 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 152.8714 343.9683 Tm -.005 Tc [(Management)54.7(s lack of technical knowledge )]TJ ET EMC /P <>BDC BT 9 0 0 9 325.301 343.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 152.75 331.9683 Tm -.005 Tc (and commitment)Tj ET EMC /P <>BDC BT 9 0 0 9 220.5914 331.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT /TT16 1 Tf 9 0 0 9 143 307.9683 Tm -.005 Tc [(Alignment of RP)86.9(A Implementation With Enterprise)]TJ ET EMC /P <>BDC BT 9 0 0 9 341.1402 307.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 295.9683 Tm -.005 Tc [(Goals and Objectiv)6.3(es)]TJ ET EMC /P <>BDC BT 9 0 0 9 226.8357 295.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 143 283.9683 Tm -.02 Tc [(Str)19.5(ategy and go)7.3(v)6.3(ernance should de)]TJ /TT5 1 Tf 14.9226 0 TD 0 Tc ()Tj /TT2 1 Tf .5337 0 TD -.02 Tc [(ne the o)7.3(v)6.3(er)19.5(all)]TJ ET EMC /P <>BDC BT 9 0 0 9 332.7128 283.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 271.9683 Tm -.02 Tc [(vision and v)7.3(alue of RP)67.4(A at the enterprise le)6.3(v)6.3(el.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 317.6263 274.6683 Tm -.0333 Tc (35)Tj ET EMC /P <>BDC BT 9 0 0 9 323.3308 271.9683 Tm -.02 Tc ( An)Tj ET EMC /P <>BDC BT 9 0 0 9 335.8558 271.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 259.9683 Tm -.02 Tc [(enterprise go)7.3(v)6.3(ernance of information and technology)]TJ ET EMC /P <>BDC BT 9 0 0 9 345.4266 259.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 247.9683 Tm -.02 Tc [(\(EGI)14.2(T\) pr)9.8(ogr)19.5(am is a per)-7.3(f)11.7(ect example, as it is)]TJ ET EMC /P <>BDC BT 9 0 0 9 309.0608 247.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 235.9683 Tm -.02 Tc [()28.8(concerned with v)7.3(alue deliv)6.3(er)-8.8(y fr)9.8(om digital)]TJ ET EMC /P <>BDC BT 9 0 0 9 303.6946 235.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 223.9683 Tm -.02 Tc [(tr)19.5(ansformation and the mitigation of business risk)]TJ ET EMC /P <>BDC BT 9 0 0 9 333.4953 223.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 143 211.9683 Tm -.02 Tc [(that r)9.3(esults fr)9.8(om such digital tr)19.5(ansformation.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 315.8507 214.6683 Tm -.0333 Tc (36)Tj ET EMC /P <>BDC BT 9 0 0 9 321.5552 211.9683 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 667.9203 Tm -.02 Tc [(Ne)6.3(v)6.3(e)0(r)-24.4(theless, in most cases, enterprises doubt)]TJ ET EMC /P <>BDC BT 9 0 0 9 539.6371 667.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 655.9203 Tm -.02 Tc [(whether RP)67.4(A will add v)7.3(alue or align with o)7.3(v)6.3(er)19.5(all)]TJ ET EMC /P <>BDC BT 9 0 0 9 539.4047 655.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 643.9203 Tm -.02 Tc [(business goals and objectiv)6.3(es.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 478.4884 646.6202 Tm -.0333 Tc (37)Tj ET EMC /P <>BDC BT 9 0 0 9 484.193 643.9203 Tm -.02 Tc [( If r)9.8(obots do not add)]TJ ET EMC /P <>BDC BT 9 0 0 9 561.2728 643.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 631.9203 Tm -.02 Tc [(v)7.3(alue t)9.8(o)0( the enterprise, ther)9.3(e is no point in inv)6.3(esting in)]TJ ET EMC /P <>BDC BT 9 0 0 9 564.9257 631.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 619.9203 Tm -.02 Tc [(the softwar)9.3(e. F)10.2(or example, for an enterprise that)]TJ ET EMC /P <>BDC BT 9 0 0 9 544.4497 619.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 607.9203 Tm -.02 Tc [(typically has only a f)11.7(ew electr)9.8(onic tr)19.5(ansactions and,)]TJ ET EMC /P <>BDC BT 9 0 0 9 556.509 607.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 595.9203 Tm -.02 Tc [(ther)9.3(efor)9.3(e, does not r)9.3(equir)9.3(e the hea)7.3(vy use of)]TJ ET EMC /P <>BDC BT 9 0 0 9 526.1674 595.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 583.9203 Tm -.02 Tc [(computers, implementing RP)67.4(A does not mak)9.8(e much)]TJ ET EMC /P <>BDC BT 9 0 0 9 560.0101 583.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 571.9203 Tm -.02 Tc [(business sense. In contr)19.5(ast, for an accounting and)]TJ ET EMC /P <>BDC BT 9 0 0 9 552.9928 571.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 559.9203 Tm -.02 Tc [(inv)6.3(estment )]TJ /TT5 1 Tf 4.9568 0 TD 0 Tc ()Tj /TT2 1 Tf .5337 0 TD -.02 Tc [(rm that constantly pr)9.8(ocesses electr)9.8(onic)]TJ ET EMC /P <>BDC BT 9 0 0 9 561.7382 559.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 547.9203 Tm -.02 Tc [(tr)19.5(ansactions \(e.g., posting journal entries and)]TJ ET EMC /P <>BDC BT 9 0 0 9 532.9048 547.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 535.9203 Tm -.02 Tc [(pa)7.3(yments r)9.3(eceiv)6.3(ed and r)9.3(ecor)9.3(ding sales and pur)9.3(chase)]TJ ET EMC /P <>BDC BT 9 0 0 9 564.5066 535.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 523.9203 Tm -.02 Tc [(tr)19.5(ansactions\) and st)9.8(or)9.3(es documents vir)-24.4(tually)52.2(, RP)67.4(A is)]TJ ET EMC /P <>BDC BT 9 0 0 9 559.273 523.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 511.9203 Tm -.02 Tc [(cer)-24.4(tainly a viable option.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 453.7859 514.6202 Tm -.0333 Tc (38)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 459.4904 514.6202 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 487.9203 Tm -.005 Tc [(A case study of OpusCapita, an outsour)9.3(cing )]TJ /TT5 1 Tf 19.4012 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (rm)Tj ET EMC /P <>BDC BT 9 0 0 9 551.8937 487.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 475.9203 Tm -.005 Tc [(that pr)9.8(ocesses )]TJ /TT5 1 Tf 6.758 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (nancial data for other enterprises,)Tj ET EMC /P <>BDC BT 9 0 0 9 559.9349 475.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 463.9203 Tm -.005 Tc [(illustr)19.5(ates the impor)-24.4(tance of implementing an)]TJ ET EMC /P <>BDC BT 9 0 0 9 541.2424 463.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 451.9203 Tm -.005 Tc [(eff)11.7(ectiv)6.3(e RP)67.4(A plan.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 435.6336 454.6203 Tm -.0083 Tc (39)Tj ET EMC /P <>BDC BT 9 0 0 9 441.6082 451.9203 Tm -.005 Tc [( )19.5(The purpose of the study was)]TJ ET EMC /P <>BDC BT 9 0 0 9 560.3359 451.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 439.9203 Tm -.005 Tc [(t)9.8(o)0( examine how OpusCapita tackled the challenges)]TJ ET EMC /P <>BDC BT 9 0 0 9 563.0625 439.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 427.9203 Tm -.005 Tc [(of intr)9.8(oducing RP)67.4(A t)9.8(o)0( the mark)9.8(et. Speci)]TJ /TT5 1 Tf 17.1737 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(cally)52.2(, the)]TJ ET EMC /P <>BDC BT 9 0 0 9 554.9746 427.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 415.9203 Tm -.005 Tc [(case outlined the steps r)9.3(equir)9.3(ed t)9.8(o)0( help)]TJ ET EMC /P <>BDC BT 9 0 0 9 516.7393 415.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 403.9203 Tm -.005 Tc [(OpusCapita)32.7()54.7(s)0( clients pr)9.3(e)6.3(v)6.3(ent RP)67.4(A-r)9.3(elated challenges)]TJ ET EMC /P <>BDC BT 9 0 0 9 566.2059 403.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 391.9203 Tm -.005 Tc [(while ensuring v)7.3(alue and the achie)6.3(v)6.3(ement of)]TJ ET EMC /P <>BDC BT 9 0 0 9 536.4237 391.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 379.9203 Tm -.005 Tc [(enterprise goals and objectiv)6.3(es. )19.5(The study found)]TJ ET EMC /P <>BDC BT 9 0 0 9 552.7924 379.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 367.9203 Tm -.005 Tc [(that OpusCapita accomplished this b)5.4(y)0( following a)]TJ ET EMC /P <>BDC BT 9 0 0 9 556.8969 367.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 355.9203 Tm -.005 Tc (speci)Tj /TT5 1 Tf 2.3476 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(c and structur)9.3(ed RP)67.4(A implementation)]TJ ET EMC /P <>BDC BT 9 0 0 9 534.7953 355.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 343.9203 Tm -.005 Tc [(pr)9.8(ocess, as outlined in )]TJ ET EMC /P <>BDC BT /TT10 1 Tf 9 0 0 9 451.8969 343.9203 Tm 0 Tc ()Tj /TT9 1 Tf .6034 0 TD -.005 Tc [(gur)9.3(e 3)]TJ ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 482.6999 343.9203 Tm 0 Tc (.)Tj ET EMC /P <>BDC BT 9 0 0 9 485.0235 343.9203 Tm ( )Tj ET EMC /P <>BDC BT /TT16 1 Tf 9 0 0 9 361.5 319.9203 Tm -.005 Tc [(Management)-11.7()113.3(s)0( Lack of )29.3(T)43.5(echnical Knowledge )]TJ ET EMC /P <>BDC BT 9 0 0 9 540.3764 319.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 307.9203 Tm -.005 Tc (and Commitment)Tj ET EMC /P <>BDC BT 9 0 0 9 430.6774 307.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT /TT2 1 Tf 9 0 0 9 361.5 295.9203 Tm -.02 Tc [(Because RP)67.4(A gener)19.5(ally deals with entir)9.3(e business)]TJ ET EMC /P <>BDC BT 9 0 0 9 549.8503 295.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 283.9203 Tm -.02 Tc [(pr)9.8(ocesses, management is usually in char)9.3(ge of its)]TJ ET EMC /P <>BDC BT 9 0 0 9 551.8018 283.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 271.9203 Tm -.02 Tc (implementation.)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 423.9229 274.6202 Tm -.0333 Tc (40)Tj ET EMC /P <>BDC BT 9 0 0 9 429.6274 271.9203 Tm -.02 Tc [( )19.5(That is, because managers o)7.3(v)6.3(ersee)]TJ ET EMC /P <>BDC BT 9 0 0 9 566.5283 271.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 259.9203 Tm -.02 Tc [(business oper)19.5(ations, the)6.3(y formally dir)9.3(ect the)]TJ ET EMC /P <>BDC BT 9 0 0 9 529.6219 259.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 247.9203 Tm -.02 Tc [(implementation of RP)67.4(A. )19.5(This can be pr)9.8(oblematic)]TJ ET EMC /P <>BDC BT 9 0 0 9 545.5785 247.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 235.9203 Tm -.02 Tc (because many managers lack the technical)Tj ET EMC /P <>BDC BT 9 0 0 9 526.7248 235.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 223.9203 Tm -.02 Tc [(knowledge r)9.3(equir)9.3(ed t)9.8(o)0( embark on this type of)]TJ ET EMC /P <>BDC BT 9 0 0 9 533.5283 223.9203 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 361.5 211.9203 Tm -.02 Tc (implementation.)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 423.9229 214.6202 Tm -.0333 Tc (41)Tj ET EMC /P <>BDC BT 9 0 0 9 429.6274 211.9203 Tm -.02 Tc ( If a manager is not familiar with)Tj ET EMC /P <>BDC BT 9 0 0 9 552.1888 211.9203 Tm 0 Tc ( )Tj ET EMC /Figure <>BDC Q q 1 i 566 196.113 -423 -104 re 143 196.113 m W n 143 196.113 423 -104 re W n .98431 .77255 .24314 .27059 k /GS1 gs 143 180.613 423 15.5 re f Q q 1 i 143 196.113 423 -104 re W n .89 .52 .09 0 k /GS1 gs 143 180.613 211.5 -14.75 re 354.5 180.613 211.5 -14.75 re f .24314 .18824 .078431 0 k 143 165.863 211.5 -14.75 re 354.5 165.863 211.5 -14.75 re 143 136.363 211.5 -14.75 re 354.5 136.363 211.5 -14.75 re 143 106.863 211.5 -14.75 re 354.5 106.863 211.5 -14.75 re f 0 .311 .074 .025 k 143 151.113 211.5 -14.75 re 354.5 151.113 211.5 -14.75 re 143 121.613 211.5 -14.75 re 354.5 121.613 211.5 -14.75 re f Q q 1 i 566 196.113 -423 -104 re 143 196.113 m W n 143 196.113 423 -104 re W n 0 0 0 0 K 0 J 0 j 1 w 10 M [] 0 d /GS1 gs q 1 0 0 1 143 165.863 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 423 0 l S 1 0 0 1 0 -14.75 cm 0 0 m 211.5 0 l S 1 0 0 1 211.5 0 cm 0 0 m 211.5 0 l S Q Q 0 0 0 0 K 0 J 0 j 1 w 10 M [] 0 d /GS1 gs 1 i q 1 0 0 1 354.5 166.363 cm 0 0 m 0 13.25 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -14.75 cm 0 0 m 0 13.75 l S 1 0 0 1 0 -15.25 cm 0 0 m 0 14.25 l S Q q 566 196.113 -423 -104 re 143 196.113 m W n 143 196.113 423 -104 re W n 2 w q 1 0 0 1 143 180.613 cm 0 0 m 211.5 0 l S 1 0 0 1 211.5 0 cm 0 0 m 211.5 0 l S Q Q BT /F2 1 Tf 10 0 0 10 220.9541 184.6127 Tm 0 0 0 0 k -.015 Tc .023 Tw [(Figur)9.9(e 2T)101.4(op-Fiv)6.2(e Risk F)16.8(a)-.3(ct)14.3(ors and Challenges Associated With RP)86.5(A)]TJ 9 0 0 9 234.9453 169.8627 Tm -.0096 Tc 20.8907 Tw [(Deloitte)-8.6( PwC)]TJ ET /GS2 gs BT /F3 1 Tf 9 0 0 9 146.9976 155.1117 Tm 0 0 0 1 k -.0094 Tc -.0152 Tw [(1)15.1(.)15.7( S)15.2(t)15.2(a)14.2(n)14.9(d)15.4(a)14.2(r)24.6(d)15.4(i)15.2(z)14.2(a)15.2(t)15.2(i)14.2(o)15(n)15(,)15.2( u)15.5(n)14.9(i)15.2(f)15.1(o)15.1(r)15.6(m)15.6(i)14.2(t)15.1(y)68( a)14.2(n)14.9(d)15.5( c)15.1(o)15(n)14.9(s)15(i)14.2(s)15.9(t)15.2(e)15(n)14.9(c)15.1(y)14.9( o)15(f)15.1( p)15.7(r)24.6(o)15.1(c)15(e)15.1(s)14.9(s)15.9(e)15.1(s)-1398.2(1).2(. )-15.6(Consistency )-15.7(and )-14.6(stability )-15.5(of )-14.6(pr)9.6(ocesses)]TJ 0 -1.639 TD -.0006 Tw [(2. I)14(T)20.5( suppor)-23.5(t).1( and alignment)-12924.2(2).1(. )19.4(T)49.4(e)0(chnical difficulty)]TJ T* .0003 Tw [(3. Integr)19.6(ation with other I)14.1(T)20.6( systems and adaptability)-3563(3).3(. RP)67.6(A)58.4()54.5(s capacity t)9.2(o).1( deliv)6.5(er benefits t)9.3(o)0( curr)9.7(ent oper)19.6(ations)]TJ T* [(4. Stak)10.3(eholder engagement and anticipated outcomes)-2717.7(4).2(. Ownership and accountability of RP)67.5(A implementation)]TJ T* [(5. Impact on human workfor)9.6(c).4(e)-11742.3(5).2(. Oper)19.6(ational risk management)]TJ ET EMC endstream endobj 190 0 obj <>/ExtGState<>>> endobj 205 0 obj <> endobj 211 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 490.9714 23.0228 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 512.4123 23.0228 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 543.321 23.0228 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 572.364 0 .51599 31.289 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 587.3827 23.0228 Tm 1 .79 .26 .27 k (5)Tj ET EMC /P <>BDC /GS2 gs BT 9 0 0 9 36.3304 502.2437 Tm 0 0 0 1 k -.02 Tc [(RP)67.4(A and does not ha)7.3(v)6.3(e)0( adequate in-house r)9.3(esour)9.3(ces)]TJ ET EMC /P <>BDC BT 9 0 0 9 237.0998 502.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 490.2437 Tm -.02 Tc [(\(e.g., I)14.2(T)19.5( personnel\) with the r)9.3(equir)9.3(ed knowledge,)]TJ ET EMC /P <>BDC BT 9 0 0 9 217.7815 490.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 478.2437 Tm -.02 Tc [(outsiders ma)7.3(y ha)7.3(v)6.3(e)0( t)9.8(o)0( be br)9.8(ought in, either fr)9.8(om)]TJ ET EMC /P <>BDC BT 9 0 0 9 218.2691 478.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 466.2437 Tm -.02 Tc [(r)9.3(ecruiting personnel or hiring thir)9.3(d par)-24.4(ties, both of)]TJ ET EMC /P <>BDC BT 9 0 0 9 224.2071 466.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 454.2437 Tm -.02 Tc [(which can be costly)52.2(. Ideally)52.2(, management should)]TJ ET EMC /P <>BDC BT 9 0 0 9 222.0526 454.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 442.2437 Tm -.02 Tc [(ha)7.3(v)6.3(e)0( enough technical knowledge and back)9.8(gr)9.8(ound t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 239.3498 442.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 430.2437 Tm -.02 Tc [(o)7.3(v)6.3(ersee this type of pr)9.8(oject.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 141.4534 432.9436 Tm -.0333 Tc (42)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 147.158 433.2137 Tm 0 Tc (,)Tj ET EMC /P <>BDC BT 9 0 0 9 148.0378 430.2437 Tm ( )Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 150.0859 432.9436 Tm -.0333 Tc (43)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 155.7905 432.9436 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 250.2437 Tm -.005 Tc [(Obtaining and maintaining senior-le)6.3(v)6.3(el suppor)-24.4(t)]TJ ET EMC /P <>BDC BT 9 0 0 9 220.0576 250.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 238.2437 Tm -.005 Tc [(thr)9.8(oughout the implementation of any major)]TJ ET EMC /P <>BDC BT 9 0 0 9 210.4772 238.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 226.2437 Tm -.005 Tc [(change, such as RP)67.4(A, is of the utmost impor)-24.4(tance.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 234.5388 228.9436 Tm -.0083 Tc (44)Tj ET EMC /P <>BDC BT 9 0 0 9 240.5133 226.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 214.2437 Tm -.005 Tc [(RP)67.4(A pr)9.8(ogr)19.5(ams ha)7.3(v)6.3(e)0( a gr)9.3(eater chance of success)]TJ ET EMC /P <>BDC BT 9 0 0 9 230.5254 214.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 202.2437 Tm -.005 Tc [(with C-suite and senior ex)9.8(ecutiv)6.3(e commitment.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 223.6699 204.9436 Tm -.0083 Tc (45)Tj ET EMC /P <>BDC BT 9 0 0 9 229.6444 202.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 190.2437 Tm -.005 Tc [(Because many enterprises ar)9.3(e uncer)-24.4(tain wher)9.3(e and)]TJ ET EMC /P <>BDC BT 9 0 0 9 241.2844 190.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 178.2437 Tm -.005 Tc [(how t)9.8(o)0( begin t)9.8(o)0( tr)19.5(ansition t)9.8(o)0( r)9.8(obotics,)83()]TJ ET EMC /P <>BDC BT 9 0 0 9 185.4218 178.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 166.2437 Tm -.005 Tc [(management)54.7(s commitment and suppor)-24.4(t ar)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 212.3655 166.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 154.2437 Tm -.005 Tc (critical.)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 65.1492 156.9436 Tm -.0083 Tc (46)Tj ET EMC /P <>BDC BT 9 0 0 9 71.1237 154.2437 Tm -.005 Tc ( Management should )Tj /TT5 1 Tf 9.5305 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (rst assist in)Tj ET EMC /P <>BDC BT 9 0 0 9 207.4254 154.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 142.2437 Tm -.005 Tc [(choosing the right business pr)9.8(ocesses t)9.8(o)0( aut)9.8(omate)]TJ ET EMC /P <>BDC BT 9 0 0 9 238.5861 142.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 130.2437 Tm -.005 Tc [(with RP)67.4(A.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 73.8503 132.9436 Tm -.0083 Tc (47)Tj ET EMC /P <>BDC BT 9 0 0 9 79.8248 130.2437 Tm -.005 Tc -.0195 Tw [( This )-19.5(r)9.3(equir)9.3(es )]TJ /TT5 1 Tf 6.1496 0 TD 0 Tc 0 Tw ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nancial and oper)19.5(ational)]TJ ET EMC /P <>BDC BT 9 0 0 9 232.2878 130.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 118.2437 Tm -.005 Tc [(assessments within and acr)9.8(oss the v)7.3(arious)]TJ ET EMC /P <>BDC BT 9 0 0 9 206.7825 118.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 106.2437 Tm -.005 Tc [(depar)-24.4(tments t)9.8(o)0( determine the f)11.7(easibility of RP)67.4(A and)]TJ ET EMC /P <>BDC BT 9 0 0 9 239.8673 106.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 36.3304 94.2437 Tm -.005 Tc [(its ultimate v)7.3(alue t)9.8(o)0( the enterprise.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 172.628 96.9436 Tm -.0083 Tc (48)Tj ET EMC /P <>BDC BT 9 0 0 9 178.6025 94.2437 Tm -.005 Tc [( Giv)6.3(en complex)]TJ ET EMC /P <>BDC BT 9 0 0 9 238.9732 94.2437 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 503.9271 Tm -.005 Tc [(schedules and sensitiv)6.3(e business envir)9.8(onments,)]TJ ET EMC /P <>BDC BT 9 0 0 9 443.5334 503.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 491.9271 Tm -.005 Tc [(these assessments ar)9.3(e a challenge and r)9.3(equir)9.3(e the)]TJ ET EMC /P <>BDC BT 9 0 0 9 453.7212 491.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 479.9271 Tm -.005 Tc [(dir)9.3(ect par)-24.4(ticipation of management.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 395.2972 482.627 Tm -.0083 Tc (49)Tj ET EMC /P <>BDC BT 9 0 0 9 401.2717 479.9271 Tm -.005 Tc ( Other)Tj ET EMC /P <>BDC BT 9 0 0 9 425.1278 479.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 467.9271 Tm -.005 Tc [(challenges that ma)7.3(y be encounter)9.3(ed during RP)67.4(A)]TJ ET EMC /P <>BDC BT 9 0 0 9 442.2776 467.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 455.9271 Tm -.005 Tc [(implementation include o)7.3(v)6.3(er)9.3(coming r)9.3(estrictions)]TJ ET EMC /P <>BDC BT 9 0 0 9 441.8636 455.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 443.9271 Tm -.005 Tc [(that might pr)9.3(e)6.3(v)6.3(ent eff)11.7(ectiv)6.3(e aut)9.8(omation, con)]TJ /TT5 1 Tf 19.4022 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (guring)Tj ET EMC /P <>BDC BT 9 0 0 9 458.0433 443.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 431.9271 Tm -.005 Tc [(the RP)67.4(A softwar)9.3(e, managing people and the)]TJ ET EMC /P <>BDC BT 9 0 0 9 425.6133 431.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 419.9271 Tm -.005 Tc [(business cultur)9.3(e, and monit)9.8(oring RP)67.4(A per)-7.3(formance.)]TJ ET EMC /P <>BDC BT 9 0 0 9 456.1909 419.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 407.9271 Tm -.005 Tc [(RP)67.4(A implementation )39.1(should ensur)9.3(e things lik)9.8(e )]TJ /TT5 1 Tf 20.6367 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (rst-)Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 395.9271 Tm [(class oper)19.5(ational suppor)-24.4(t for constant monit)9.8(oring)]TJ ET EMC /P <>BDC BT 9 0 0 9 449.4585 395.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 383.9271 Tm -.005 Tc [(and tr)9.8(oubleshooting and fr)9.3(equent inter)-8.8(v)6.3(ention b)5.4(y)]TJ ET EMC /P <>BDC BT 9 0 0 9 448.6235 383.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 371.9271 Tm -.005 Tc [(management t)9.8(o mak)9.8(e cer)-24.4(tain that r)9.8(obots usage is)]TJ ET EMC /P <>BDC BT 9 0 0 9 455.3603 371.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 359.9271 Tm -.005 Tc [(optimal acr)9.8(oss pr)9.8(ocesses, per)-7.3(formance metrics,)]TJ ET EMC /P <>BDC BT 9 0 0 9 444.0739 359.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 347.9271 Tm -.005 Tc [(and full audit tr)19.5(ails.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 331.1451 350.627 Tm -.0083 Tc (50)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 337.1196 350.627 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 323.927 Tm -.005 Tc [(In a study of issues that emer)9.3(ged during the setup)]TJ ET EMC /P <>BDC BT 9 0 0 9 450.8988 323.927 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 311.927 Tm -.005 Tc [(and implementation of RP)67.4(A, r)9.3(esear)9.3(chers)]TJ ET EMC /P <>BDC BT 9 0 0 9 412.0197 311.927 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 299.9271 Tm -.005 Tc [(inter)-8.8(viewed emplo)7.3(y)6.3(ees acr)9.8(oss multiple industries)]TJ ET EMC /P <>BDC BT 9 0 0 9 448.0312 299.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 287.9271 Tm -.005 Tc [(whose enterprises had r)9.3(ecently aut)9.8(omated se)6.3(v)6.3(e)0(r)19.5(a)0(l)]TJ ET EMC /P <>BDC BT 9 0 0 9 451.8238 287.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 275.9271 Tm -.005 Tc (accounting and )Tj /TT5 1 Tf 7.0261 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (nance tasks. Speci)Tj /TT5 1 Tf 8.2279 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(cally)52.2(, the)6.3(y)]TJ ET EMC /P <>BDC BT 9 0 0 9 438.7916 275.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 263.9271 Tm -.005 Tc [(ask)9.8(ed about the r)9.3(easons for implementing RP)67.4(A, the)]TJ ET EMC /P <>BDC BT 9 0 0 9 455.4482 263.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 251.9271 Tm -.005 Tc [(tasks for which RP)67.4(A is best suited, and the)]TJ ET EMC /P <>BDC BT 9 0 0 9 420.5883 251.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 239.9271 Tm -.005 Tc [(challenges and risk fact)9.8(ors gener)19.5(ated b)5.4(y)0( RP)67.4(A. )19.5(The)6.3(y)]TJ ET EMC /P <>BDC BT 9 0 0 9 455.0738 239.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 227.9271 Tm -.005 Tc [(disco)7.3(v)6.3(e)0(r)9.3(ed that the most suitable tasks for RP)67.4(A ar)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 455.2968 227.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 215.9271 Tm -.005 Tc [(labor-intensiv)6.3(e, r)9.3(epetitiv)6.3(e, high v)7.3(olume, rules based,)]TJ ET EMC /P <>BDC BT 9 0 0 9 458.1929 215.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 203.9271 Tm -.005 Tc [(and structur)9.3(ed.)83( )19.5(The)6.3(y also found that r)9.3(equir)9.3(ements)]TJ ET EMC /P <>BDC BT 9 0 0 9 453.2851 203.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 191.9271 Tm -.005 Tc [(r)9.3(elated t)9.8(o)0( eff)11.7(ectiv)6.3(e security)52.2(, compliance, internal)]TJ ET EMC /P <>BDC BT 9 0 0 9 443.5194 191.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 179.9271 Tm -.005 Tc [(contr)9.8(ols and go)7.3(v)6.3(ernance wer)9.3(e common r)9.3(easons for)]TJ ET EMC /P <>BDC BT 9 0 0 9 457.1817 179.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 167.9271 Tm -.005 Tc (accounting and )Tj /TT5 1 Tf 7.0261 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nance depar)-24.4(tments t)9.8(o)0( implement)]TJ ET EMC /P <>BDC BT 9 0 0 9 453.131 167.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 155.9271 Tm -.005 Tc [(RP)67.4(A.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 272.1725 158.627 Tm -.0083 Tc (51)Tj ET EMC /P <>BDC BT 9 0 0 9 278.1472 155.9271 Tm -.005 Tc [( F)10.2(or instance, r)9.8(obots can be designed t)9.8(o)0( work)]TJ ET EMC /P <>BDC BT 9 0 0 9 457.103 155.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 143.9271 Tm -.005 Tc (without interruption, minimizing downtime and)Tj ET EMC /P <>BDC BT 9 0 0 9 436.8239 143.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 131.9271 Tm -.005 Tc [(human access t)9.8(o)0( sensitiv)6.3(e systems and)]TJ ET EMC /P <>BDC BT 9 0 0 9 411.1023 131.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 119.9271 Tm -.005 Tc [(information. Ha)7.3(ving humans pr)9.8(ocess sensitiv)6.3(e and)]TJ ET EMC /P <>BDC BT 9 0 0 9 453.6518 119.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 107.9271 Tm -.005 Tc (con)Tj /TT5 1 Tf 1.6305 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(dential information can lead t)9.8(o)0( security and)]TJ ET EMC /P <>BDC BT 9 0 0 9 443.9004 107.9271 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 253.5 95.9271 Tm -.005 Tc [(priv)7.3(acy br)9.3(eaches, r)19.5(anging fr)9.8(om intentional data)]TJ ET EMC /P <>BDC BT 9 0 0 9 438.4962 95.9271 Tm 0 Tc ( )Tj ET EMC /Figure <>BDC Q .98431 .77255 .24314 .27059 k /GS1 gs 36.015 659.17 421.985 15.5 re f q 1 i 36.015 674.67 421.985 -154.485 re W n .89 .52 .09 0 k 36 659.17 211 -14.75 re 247 659.17 211 -14.75 re f .24314 .18824 .078431 0 k 36 644.42 211 -34.75 re 247 644.42 211 -34.75 re 36 564.92 211 -44.75 re 247 564.92 211 -44.75 re f 0 .311 .074 .025 k 36 609.67 211 -44.75 re 247 609.67 211 -44.75 re f 0 0 0 0 K 0 J 0 j 1 w 10 M [] 0 d q 1 0 0 1 36 644.42 cm 0 0 m 422 0 l S 1 0 0 1 0 -34.75 cm 0 0 m 211 0 l S 1 0 0 1 211 0 cm 0 0 m 211 0 l S Q 2 w q 1 0 0 1 36 659.17 cm 0 0 m 211 0 l S 1 0 0 1 211 0 cm 0 0 m 211 0 l S Q Q 0 0 0 0 K 0 J 0 j 1 w 10 M [] 0 d 1 i q 1 0 0 1 247 644.92 cm 0 0 m 0 13.25 l S 1 0 0 1 0 -34.75 cm 0 0 m 0 33.75 l S 1 0 0 1 0 -44.75 cm 0 0 m 0 43.75 l S Q q 36.015 674.67 421.985 -154.485 re W n q 1 0 0 1 36 564.92 cm 0 0 m 422 0 l S Q Q q 1 0 0 1 247 520.17 cm 0 0 m 0 44.25 l S Q BT /F2 1 Tf 10 0 0 10 125.8467 663.1708 Tm 0 0 0 0 k -.0141 Tc .0221 Tw [(Figur)9.8(e 3Planning Steps t)14.2(o)-.2( Ensur)9.9(e RP)86.6(A V)22.2(a)-.2(lue and Compliance)-14.1( )]TJ 9 0 0 9 133.4414 648.4208 Tm -.0098 Tc -.0002 Tw [(Step)-12906.4(Description and Significance for Client Enterprise)-8.9( )]TJ ET /GS2 gs BT /F3 1 Tf 9 0 0 9 40.0034 633.6697 Tm 0 0 0 1 k -.0247 Tc .0001 Tw [(1. )204.1(Conduct tr)19.6(aining, seminars or workshops t)9.4(o)-1.1( determine)-24.9( )]TJ .911 -1.111 TD [(whether RP)67.7(A is suitable and a good fit for the enterprise.)]TJ 22.534 1.111 TD -.0093 Tc .0003 Tw [(OpusCapita held a two-hour workshop with a client t)9.4(o)-8.9( )]TJ 0 -1.111 TD [(determine whether RP)67.5(A was a good fit, helping the client)-9.9( )]TJ T* [(identify and v)7.6(a)-.9(lidate the need for RP)67.7(A.)]TJ -23.444 -1.639 TD [(2. )219.6(Divide and conquer: br)9.5(eak down business activities and)-9.7( )]TJ .956 -1.111 TD -.0095 Tc .0005 Tw [(pr)9.3(ocesses t)8.9(o)-.2( identify those being per)-7.7(f)-.1(ormed r)9.3(e)-.4(petitiv)6.3(e)-.3(ly)-9.4( )]TJ T* -.0007 Tw [(and not r)9.6(e)0(quiring much intuitiv)6.5(e thinking.)-9.3( )]TJ 22.489 2.222 TD .0004 Tw [(OpusCapita br)9.6(ok)10.4(e down the tasks and activities per)-7.5(f)-.1(ormed)-9.7( )]TJ 0 -1.111 TD -.0093 Tc [(b)5.9(y)0( each emplo)8.1(y)7.1(ee within a client enterprise, helping t)9.3(o)-8.9( )]TJ T* [(identify which tasks and activities wer)9.6(e).1( suitable for r)9.7(o)0(bots)-9( )]TJ T* -.0183 Tc .0082 Tw [(to)-9.3( p)-8.5(e)-8.2(r)-16.7(f)-9.2(o)-9.3(r)-8.8(m)-8.7(.)]TJ -23.4441 -1.639 TD -.0093 Tc .0003 Tw [(3. )219.6(Identify and assign those activities that can be)-10( )]TJ .956 -1.111 TD -.0096 Tc .0006 Tw [(per)-7.9(f)-.3(ormed eff)10.6(e).6(ctiv)7.2(ely and efficiently by r)9.1(o)-.5(bots t)8.7(o)-.4( add)-10.1( )]TJ T* [(v)8.1(a)-.2(lue and r)9.1(e).6(duce costs.)]TJ 22.4889 2.222 TD -.0093 Tc .0003 Tw [(OpusCapita pr)9.8(esented a client with a plan for using r)9.7(o).1(bots)-8.9( )]TJ 0 -1.111 TD [(t)9.2(o)0( achie)6(v)6.6(e cost efficiency and enhance pr)9.7(oductivity)53(, which)-9( )]TJ T* [(also suppor)-23.4(t).2(ed the addition of r)9.5(o).1(bots t)9.3(o).1( add v)7.5(a)-.7(lue and)-9.6( )]TJ T* -.0095 Tc .0005 Tw [(meet the client)54.2(s)-.3( goals, objectiv)6.2(es and needs.)]TJ ET EMC /Artifact <>BDC q 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n 1 .79 .26 .27 k /GS1 gs 34.5 264.466 205.5 154.5 re f EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 40.0828 379.7762 Tm 0 .89 .21 .07 k 0 Tc 0 Tw ()Tj ET EMC /P <>BDC BT /TT2 1 Tf 14 0 0 14 53.99 399.7764 Tm 0 0 0 0 k [( ANO)13.2(THER CRI)14.2(TICAL)]TJ ET EMC /P <>BDC BT 14 0 0 14 183.6677 399.7764 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.0828 381.7764 Tm (REASON FOR)Tj ET EMC /P <>BDC BT 14 0 0 14 123.153 381.7764 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.0828 363.7764 Tm [(IMPLEMEN)14.2(T)38.6(A)63(TING RP)67.4(A)]TJ ET EMC /P <>BDC BT 14 0 0 14 187.247 363.7764 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.0828 345.7764 Tm [(INCL)26.4(UDES H)-8.8(A)42.5(VING ROBO)13.2(T)7.8(S)]TJ ET EMC /P <>BDC BT 14 0 0 14 215.4246 345.7764 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.0828 327.7764 Tm -.0195 Tw [(A)42.5(V)36.6(AIL)-9.3(ABLE T)13.7(O)0( )-19.5(QUICKL)116.7(Y)]TJ ET EMC /P <>BDC BT 14 0 0 14 190.1112 327.7764 Tm 0 Tw ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.0828 309.7764 Tm [(REST)13.7(ORE AND CON)14.2(TINUE)]TJ ET EMC /P <>BDC BT 14 0 0 14 202.2517 309.7764 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.0828 291.7764 Tm [(BUSINESS FUNC)14.2(TIONS)]TJ ET EMC /P <>BDC BT 14 0 0 14 183.7878 291.7764 Tm ( )Tj ET EMC /P <>BDC BT 14 0 0 14 40.0828 273.7764 Tm [(FOLL)31.7(OWING A DISASTER. )]TJ ET EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 204.3162 253.7761 Tm 0 .89 .21 .07 k ()Tj ET EMC Q endstream endobj 212 0 obj <>/ExtGState<>>> endobj 230 0 obj <> endobj 235 0 obj <> endobj 240 0 obj <> endobj 245 0 obj <> endobj 262 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 39.4019 23.0548 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 60.8428 23.0548 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 91.7515 23.0548 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 30.069 0 .51505 31.531 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 12.8637 23.0548 Tm 1 .79 .26 .27 k (6)Tj ET EMC /P <>BDC /GS2 gs BT 9 0 0 9 144 558.905 Tm 0 0 0 1 k -.005 Tc [(theft t)9.8(o)0( accidental disclosur)9.3(es.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 265.5591 561.605 Tm -.0083 Tc (52)Tj ET EMC /P <>BDC BT 9 0 0 9 271.5337 558.905 Tm -.005 Tc ( Another critical)Tj ET EMC /P <>BDC BT 9 0 0 9 333.7601 558.905 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 546.905 Tm -.005 Tc [(r)9.3(eason for implementing RP)67.4(A includes ha)7.3(ving)]TJ ET EMC /P <>BDC BT 9 0 0 9 323.0282 546.905 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 534.905 Tm -.005 Tc [(r)9.8(obots a)7.3(v)7.3(ailable t)9.8(o)0( quickly r)9.3(est)9.8(or)9.3(e and continue)]TJ ET EMC /P <>BDC BT 9 0 0 9 329.9576 534.905 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 522.905 Tm -.005 Tc [(business functions following a disaster)60.1(.)]TJ ET EMC /P <>BDC BT 9 0 0 9 300.2236 522.905 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 510.905 Tm -.005 Tc (Accounting and )Tj /TT5 1 Tf 7.1345 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nance depar)-24.4(tments emplo)7.3(y RP)67.4(A)]TJ ET EMC /P <>BDC BT 9 0 0 9 339.7747 510.905 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 498.905 Tm -.005 Tc [(t)9.8(o)0( successfully achie)6.3(v)6.3(e)0( the following:)]TJ ET EMC /P <>BDC BT 9 0 0 9 291.0676 498.905 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 155.016 480.929 Tm -.005 Tc [(Pr)9.8(otect their sensitiv)6.3(e )]TJ /TT5 1 Tf 9.7799 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (nancial systems)Tj ET EMC /LBody <>BDC BT 9 0 0 9 312.1054 480.929 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 144 480.929 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 155.016 468.929 Tm 0 0 0 1 k -.005 Tc (\(security\).)Tj ET EMC /LBody <>BDC BT 9 0 0 9 194.6037 468.929 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 155.016 450.953 Tm -.02 Tc [(Ensur)9.3(e compliance with applicable laws,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 308.8763 450.953 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 144 450.953 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 155.016 438.953 Tm 0 0 0 1 k -.02 Tc [(r)9.3(egulations, policies and pr)9.8(ocedur)9.3(es \(compliance\).)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 347.2604 438.953 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 155.016 420.977 Tm -.005 Tc [(Implement new internal contr)9.8(ols or complement)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 344.6154 420.977 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 144 420.977 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 155.016 408.977 Tm 0 0 0 1 k -.005 Tc [(existing ones t)9.8(o)0( manage risk \(internal contr)9.8(ols\).)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 342.9457 408.977 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 155.016 391.001 Tm -.005 Tc [(W)15.1(ork t)9.8(ogether t)9.8(o)0( achie)6.3(v)6.3(e)0( or)9.3(ganizational goals)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 335.4969 391.001 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT14 1 Tf 12 0 0 12 144 391.001 Tm 0 .89 .21 .07 k ()Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 155.016 379.001 Tm 0 0 0 1 k -.005 Tc [(and objectiv)6.3(es \(thr)9.8(ough go)7.3(v)6.3(ernance\).)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 301.7297 379.001 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 355.001 Tm -.005 Tc [(Other r)9.3(easons include sta)7.3(ying up t)9.8(o)0( date and)]TJ ET EMC /P <>BDC BT 9 0 0 9 319.8499 355.001 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 343.001 Tm -.005 Tc [(competitiv)6.3(e as well as impr)9.8(o)7.3(ving per)-7.3(formance and)]TJ ET EMC /P <>BDC BT 9 0 0 9 343.15 343.001 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 331.001 Tm -.005 Tc [(enhancing pr)9.8(oductivity)52.2(.)]TJ ET EMC /P <>BDC BT 9 0 0 9 235.3077 331.001 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 307.0009 Tm -.005 Tc [(In terms of risk fact)9.8(ors and challenges, the study)]TJ ET EMC /P <>BDC BT 9 0 0 9 335.7299 307.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 295.0009 Tm -.005 Tc [(found that it is critical for emplo)7.3(y)6.3(ees, par)-24.4(ticularly)]TJ ET EMC /P <>BDC BT 9 0 0 9 335.9861 295.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 283.0009 Tm -.005 Tc (accounting and )Tj /TT5 1 Tf 7.0261 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(nance personnel, t)9.8(o)0( be exposed t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 347.104 283.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 271.0009 Tm -.005 Tc [(and understand RP)67.4(A basics, at a minimum.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 313.271 273.7009 Tm -.0083 Tc (53)Tj ET EMC /P <>BDC BT 9 0 0 9 319.2455 271.0009 Tm -.005 Tc -.0195 Tw [( This)]TJ ET EMC /P <>BDC BT 9 0 0 9 338.2247 271.0009 Tm 0 Tc 0 Tw ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 259.0009 Tm -.005 Tc [(understanding, which can be achie)6.3(v)6.3(ed thr)9.8(ough)]TJ ET EMC /P <>BDC BT 9 0 0 9 326.9822 259.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 247.0009 Tm -.005 Tc [(tr)19.5(ainings and seminars, ma)7.3(y equip personnel t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 330.2848 247.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 235.0009 Tm -.005 Tc [(corr)9.3(ect issues and pr)9.8(oblems that ar)9.3(e not)]TJ ET EMC /P <>BDC BT 9 0 0 9 303.6778 235.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 223.0009 Tm -.005 Tc [(necessarily technical in natur)9.3(e. Other)-8.3(wise, if a)]TJ ET EMC /P <>BDC BT 9 0 0 9 323.8975 223.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 211.0009 Tm -.005 Tc [(system is down while waiting for I)14.2(T)19.5( personnel t)9.8(o)0( )]TJ /TT5 1 Tf 21.3229 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD (x)Tj ET EMC /P <>BDC BT 9 0 0 9 345.2606 211.0009 Tm ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 199.0009 Tm -.005 Tc [(a pr)9.8(oblem, such downtime could easily tr)19.5(anslate t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 344.1059 199.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 187.0009 Tm -.005 Tc (signi)Tj /TT5 1 Tf 2.0888 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(cant amounts of lost r)9.3(e)6.3(v)6.3(enue.)]TJ ET EMC /P <>BDC BT 9 0 0 9 285.2435 187.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 163.0009 Tm -.005 Tc [(With r)9.3(egar)9.3(d t)9.8(o)0( management)54.7(s commitment and)]TJ ET EMC /P <>BDC BT 9 0 0 9 330.2274 163.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 151.0009 Tm -.005 Tc [(suppor)-24.4(t, the r)9.3(esear)9.3(chers concluded that befor)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 328.782 151.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 139.0009 Tm -.005 Tc [(enterprises inv)6.3(est in RP)67.4(A, the)6.3(y should establish an)]TJ ET EMC /P <>BDC BT 9 0 0 9 341.2572 139.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 127.0009 Tm -.005 Tc [()29.8(o)0(r)9.3(ganization-wide bot go)7.3(v)6.3(ernance structur)9.3(e)6.8()0( that)]TJ ET EMC /P <>BDC BT 9 0 0 9 339.1367 127.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 115.0009 Tm -.005 Tc [(o)7.3(v)6.3(ersees the RP)67.4(A pr)9.8(ocess.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 248.977 117.7009 Tm -.0083 Tc (54)Tj ET EMC /P <>BDC BT 9 0 0 9 254.9516 115.0009 Tm -.005 Tc [( Such go)7.3(v)6.3(ernance)]TJ ET EMC /P <>BDC BT 9 0 0 9 325.1949 115.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 144 103.0009 Tm -.005 Tc [(structur)9.3(e must guar)19.5(antee that the intended RP)67.4(A)]TJ ET EMC /P <>BDC BT 9 0 0 9 331.3968 103.0009 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 666.4141 Tm -.005 Tc [(technology does suppor)-24.4(t the enterprise str)19.5(ategy)]TJ ET EMC /P <>BDC BT 9 0 0 9 551.4821 666.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 654.4141 Tm -.005 Tc [(and objectiv)6.3(es and that I)14.2(T)19.5( r)9.3(esour)9.3(ces will be r)9.3(eady)]TJ ET EMC /P <>BDC BT 9 0 0 9 556.48 654.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 642.4141 Tm -.005 Tc [(and a)7.3(v)7.3(ailable t)9.8(o)0( suppor)-24.4(t the implementation.)]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 538.6926 645.114 Tm -.0083 Tc (55)Tj ET EMC /P <>BDC BT 9 0 0 9 544.6672 642.4141 Tm -.005 Tc -.0195 Tw [( The)]TJ ET EMC /P <>BDC BT 9 0 0 9 561.6348 642.4141 Tm 0 Tc 0 Tw ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 630.4141 Tm -.005 Tc [(structur)9.3(e also ensur)9.3(es accountability and)]TJ ET EMC /P <>BDC BT 9 0 0 9 525.0068 630.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 618.4141 Tm -.005 Tc [(r)9.3(esponsibility acr)9.8(oss all stak)9.8(eholders inv)7.3(olv)6.3(ed in the)]TJ ET EMC /P <>BDC BT 9 0 0 9 567.0667 618.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 606.4141 Tm -.005 Tc [(RP)67.4(A implementation. Ideally)52.2(, members of such a)]TJ ET EMC /P <>BDC BT 9 0 0 9 552.9859 606.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 594.4141 Tm -.005 Tc [(structur)9.3(e would ha)7.3(v)6.3(e)0( prior aut)9.8(omation experience,)]TJ ET EMC /P <>BDC BT 9 0 0 9 559.8998 594.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 582.4141 Tm -.005 Tc [(adequate technical skills and be activ)6.3(ely inv)7.3(olv)6.3(ed)]TJ ET EMC /P <>BDC BT 9 0 0 9 555.6537 582.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 570.4141 Tm -.005 Tc [(thr)9.8(oughout the RP)67.4(A implementation pr)9.8(ocess. As the)]TJ ET EMC /P <>BDC BT 9 0 0 9 567.0014 570.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 558.4141 Tm -.005 Tc [(appetite for RP)67.4(A continues t)9.8(o)0( pr)9.8(olif)11.7(er)19.5(ate,)]TJ ET EMC /P <>BDC BT 9 0 0 9 521.9209 558.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 546.4141 Tm -.005 Tc [(or)9.3(ganizations should r)9.3(ecogniz)7.8(e the necessity t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 550.3439 546.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 534.4141 Tm -.005 Tc [(establish go)7.3(v)6.3(ernance pr)9.8(ogr)19.5(ams such as)]TJ ET EMC /P <>BDC BT 9 0 0 9 519.8342 534.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 522.4141 Tm -.005 Tc [(go)7.3(v)6.3(ernance, risk and compliance \(GRC)12.7(\) platforms)]TJ ET EMC /P <>BDC BT 9 0 0 9 558.2101 522.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 510.4141 Tm -.005 Tc [(fr)9.8(om the star)-24.4(t in or)9.3(der t)9.8(o)0( )28.8(enfor)9.3(ce consistency)52.2(,)]TJ ET EMC /P <>BDC BT 9 0 0 9 545.0739 510.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 498.4141 Tm -.005 Tc [(accountability and standar)9.3(dization.)83()]TJ ET EMC /P <>BDC BT 5.4 0 0 5.4 503.3338 501.114 Tm -.0083 Tc (56)Tj ET EMC /P <>BDC BT 5.4 0 0 5.4 509.3083 501.114 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS1 gs BT /TT9 1 Tf 11 0 0 11 362.5 472.4141 Tm .89 .52 .09 0 k -.005 Tc (Conclusion)Tj ET EMC /P <>BDC BT 11 0 0 11 417.2886 472.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 362.5 454.4141 Tm 0 0 0 1 k -.005 Tc [(It is impor)-24.4(tant for enterprises t)9.8(o)0( understand RP)67.4(A)]TJ ET EMC /P <>BDC BT 9 0 0 9 553.2861 454.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 442.4141 Tm -.005 Tc [(befor)9.3(e taking on its implementation. Emer)9.3(ging)]TJ ET EMC /P <>BDC BT 9 0 0 9 544.9846 442.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 430.4141 Tm -.005 Tc [(technologies such as RP)67.4(A off)11.7(er many oppor)-24.4(tunities)]TJ ET EMC /P <>BDC BT 9 0 0 9 564.6987 430.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 418.4141 Tm -.005 Tc [(for enterprises t)9.8(o)0( get ahead and sta)7.3(y competitiv)6.3(e,)]TJ ET EMC /P <>BDC BT 9 0 0 9 557.539 418.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 406.4141 Tm -.005 Tc [(but the)6.3(y also expose enterprises t)9.8(o)0( new sets of risk)]TJ ET EMC /P <>BDC BT 9 0 0 9 564.678 406.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 394.4141 Tm -.005 Tc [(fact)9.8(ors. Managers must do their homework, be)]TJ ET EMC /P <>BDC BT 9 0 0 9 547.1433 394.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 382.4141 Tm -.005 Tc (diligent, and clearly understand the bene)Tj /TT5 1 Tf 17.6608 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (ts and)Tj ET EMC /P <>BDC BT 9 0 0 9 550.8613 382.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 370.4141 Tm -.005 Tc [(added v)7.3(alue befor)9.3(e considering RP)67.4(A. Implementing)]TJ ET EMC /P <>BDC BT 9 0 0 9 563.9526 370.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 358.4141 Tm -.005 Tc [(r)9.8(obots t)9.8(o)0( per)-7.3(form mundane and time-consuming)]TJ ET EMC /P <>BDC BT 9 0 0 9 554.8381 358.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 346.4141 Tm -.005 Tc [(tasks pr)9.8(o)7.3(vides emplo)7.3(y)6.3(ees with oppor)-24.4(tunities t)9.8(o)]TJ ET EMC /P <>BDC BT 9 0 0 9 548.7278 346.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 334.4141 Tm -.005 Tc [(focus their time, ener)9.3(gy and effor)-24.4(t on mor)9.3(e)]TJ ET EMC /P <>BDC BT 9 0 0 9 531.0869 334.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 322.4141 Tm -.005 Tc [(str)19.5(ategic, high-v)7.3(alue activities consistent with the)]TJ ET EMC /P <>BDC BT 9 0 0 9 556.0031 322.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 310.4141 Tm -.005 Tc [(enterprise)39.1()54.7(s)0( mission, goals and objectiv)6.3(es.)]TJ ET EMC /P <>BDC BT 9 0 0 9 528.5029 310.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 286.4141 Tm -.005 Tc [(On the other hand, challenges, risk fact)9.8(ors and)]TJ ET EMC /P <>BDC BT 9 0 0 9 544.965 286.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 274.4141 Tm -.005 Tc (obstacles must also be studied in detail and tackled)Tj ET EMC /P <>BDC BT 9 0 0 9 566.9631 274.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 262.4141 Tm -.005 Tc [(in an eff)11.7(ectiv)6.3(e and e)]TJ /TT1 1 Tf 8.8076 0 TD 0 Tc <000e>Tj /TT2 1 Tf .8485 0 TD -.005 Tc [(cient manner)60.1(. Pr)9.8(ocedur)9.3(es)]TJ ET EMC /P <>BDC BT 9 0 0 9 550.3625 262.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 250.4141 Tm -.005 Tc [(must be established t)9.8(o)0( ensur)9.3(e that the RP)67.4(A)]TJ ET EMC /P <>BDC BT 9 0 0 9 532.4896 250.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 238.4141 Tm -.005 Tc [(implementation is aligned with the enterprise)39.1()54.7(s)]TJ ET EMC /P <>BDC BT 9 0 0 9 545.5055 238.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 226.4141 Tm -.005 Tc [(goals and objectiv)6.3(es, management is on boar)9.3(d fr)9.8(om)]TJ ET EMC /P <>BDC BT 9 0 0 9 567.309 226.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 214.4141 Tm -.005 Tc [(da)7.3(y one, and r)9.3(ele)6.3(v)7.3(ant personnel possess the)]TJ ET EMC /P <>BDC BT 9 0 0 9 537.0853 214.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 202.4141 Tm -.005 Tc [(necessar)-8.8(y technical knowledge. )19.5(The establishment)]TJ ET EMC /P <>BDC BT 9 0 0 9 563.7197 202.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 190.4141 Tm -.005 Tc (of well-de)Tj /TT5 1 Tf 4.2513 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc [(ned go)7.3(v)6.3(ernance pr)9.8(ocedur)9.3(es is of utmost)]TJ ET EMC /P <>BDC BT 9 0 0 9 565.0898 190.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 178.4141 Tm -.005 Tc [(impor)-24.4(tance t)9.8(o)0( o)7.3(v)6.3(ersee the implementation and)]TJ ET EMC /P <>BDC BT 9 0 0 9 547.1609 178.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 166.4141 Tm -.005 Tc [(oper)19.5(ation of r)9.8(obots, pr)9.8(o)7.3(vide assur)19.5(ance of the quality)]TJ ET EMC /P <>BDC BT 9 0 0 9 567.7971 166.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 154.4141 Tm -.005 Tc [(of the aut)9.8(omation and minimiz)7.8(e the chance of an)]TJ ET EMC /P <>BDC BT 9 0 0 9 556.1623 154.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 142.4141 Tm -.005 Tc [(unfa)7.3(v)7.3(o)0(r)19.5(able impact on the enterprise. Only b)5.4(y)]TJ ET EMC /P <>BDC BT 9 0 0 9 540.7482 142.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 130.4141 Tm -.005 Tc [(understanding, pr)9.3(eparing for and addr)9.3(essing these)]TJ ET EMC /P <>BDC BT 9 0 0 9 561.2754 130.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 118.4141 Tm -.005 Tc [(fact)9.8(ors can enterprises capitaliz)7.8(e on RP)67.4(A and)]TJ ET EMC /P <>BDC BT 9 0 0 9 541.3547 118.4141 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 9 0 0 9 362.5 106.4141 Tm -.005 Tc (expand its usage.)Tj ET EMC /P <>BDC BT 9 0 0 9 431.8545 106.4141 Tm 0 Tc ( )Tj ET EMC /Artifact <>BDC 1 .79 .26 .27 k /GS1 gs .12 574.262 348.649 101.326 re f EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 33.9117 636.3984 Tm 0 .89 .21 .07 k ()Tj ET EMC /P <>BDC BT /TT2 1 Tf 14 0 0 14 46.8791 656.3986 Tm 0 0 0 0 k -.02 Tc [( EMERGING )19.5(TECHNOL)31.7(OGIES SUCH AS RP)67.4(A)]TJ ET EMC /P <>BDC BT 14 0 0 14 304.9193 656.3986 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 14 0 0 14 33.9117 638.3986 Tm -.02 Tc [(OFFER M)-8.8(A)0(N)13.7(Y)0( OPPOR)39.1(TUNI)14.2(TIES FOR EN)14.2(TERPRISES)]TJ ET EMC /P <>BDC BT 14 0 0 14 336.8455 638.3986 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 14 0 0 14 33.9117 620.3986 Tm -.02 Tc [(T)13.7(O)0( GE)-9.8(T)19.5( AHEAD AND ST)38.6(A)45.9(Y)0( COMPE)-9.8(TI)14.2(TIVE, BUT)]TJ ET EMC /P <>BDC BT 14 0 0 14 311.757 620.3986 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 14 0 0 14 33.9117 602.3986 Tm -.02 Tc [(THEY ALSO EXPOSE EN)14.2(TERPRISES )19.5(T)13.7(O)0( NEW SE)-9.8(T)7.8(S)]TJ ET EMC /P <>BDC BT 14 0 0 14 333.5779 602.3986 Tm 0 Tc ( )Tj ET EMC /P <>BDC BT 14 0 0 14 33.9117 584.3986 Tm -.02 Tc [(OF RISK F)83(A)5.4(C)14.2(T)13.7(ORS. )]TJ ET EMC /P <>BDC BT /TT12 1 Tf 47 0 0 47 149.3694 564.3984 Tm 0 .89 .21 .07 k 0 Tc ()Tj ET EMC Q endstream endobj 263 0 obj <>/ExtGState<>>> endobj 281 0 obj <> endobj 286 0 obj <> endobj 291 0 obj <> endobj 296 0 obj <> endobj 301 0 obj <> endobj 306 0 obj <> endobj 311 0 obj <> endobj 316 0 obj <> endobj 321 0 obj <> endobj 326 0 obj <> endobj 331 0 obj <> endobj 336 0 obj <> endobj 341 0 obj <> endobj 346 0 obj <> endobj 351 0 obj <> endobj 356 0 obj <> endobj 361 0 obj <> endobj 366 0 obj <> endobj 371 0 obj <> endobj 376 0 obj <> endobj 381 0 obj <> endobj 386 0 obj <> endobj 391 0 obj <> endobj 396 0 obj <> endobj 401 0 obj <> endobj 402 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 490.9714 23.0228 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 512.4123 23.0228 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 543.321 23.0228 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 572.364 0 .51599 31.289 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 587.3827 23.0228 Tm 1 .79 .26 .27 k (7)Tj ET EMC /P <>BDC BT /TT9 1 Tf 11 0 0 11 36.9999 664.9141 Tm .89 .52 .09 0 k -.005 Tc (Endnotes)Tj ET EMC /P <>BDC BT 11 0 0 11 82.8053 664.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54.3635 646.9141 Tm 0 0 0 1 k -.005 Tc [(Mednick, B. K.; Emer)9.3(ging )19.5(T)48.3(echnologies and the)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 241.457 646.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 646.9141 Tm 0 .89 .21 .07 k (1)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 634.9141 Tm 0 0 0 1 k -.005 Tc [(Impact of )19.5(T)48.3(echnology on Society)52.2(,)83()0( KPMG,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 215.7619 634.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 54 622.9141 Tm -.005 Tc [(https:/)109.4(/info.kpmg.us/news-perspectiv)6.3(es/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 212.3693 622.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 610.9141 Tm -.005 Tc [(technology-inno)7.3(v)7.3(ation/emer)9.3(ging-technologies-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 54 598.9141 Tm [(and-impact-on-society)52.2(.html)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 159.3539 598.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 54.3635 586.9141 Tm -.005 Tc [(Resear)9.3(ch and Mark)9.8(ets, $7.2 Billion Robotic)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 225.9781 586.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 586.9141 Tm 0 .89 .21 .07 k (2)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 574.9141 Tm 0 0 0 1 k -.005 Tc [(Pr)9.8(ocess A)5.4(u)0(t)9.8(omation \(RP)67.4(A\) Mark)9.8(et Outlook,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 223.9522 574.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 562.9141 Tm -.005 Tc [(2025,)83( Globe Newswir)9.3(e, 20 Mar)9.3(ch 2020,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 209.6906 562.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 54 550.9141 Tm -.005 Tc [(https:/)109.4(/www)60.5(.globenewswir)9.3(e.com/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 184.9346 550.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 538.9141 Tm -.005 Tc [(news-r)9.3(elease/2020/03/20/2003929/0/en/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 218.0798 538.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 526.9141 Tm -.005 Tc [(7-2-Billion-Robotic-Pr)9.8(ocess-A)5.4(ut)9.8(omation-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 208.6076 526.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 514.9141 Tm -.005 Tc [(RP)67.4(A-Mark)9.8(et-Outlook-2025.html)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 173.8141 514.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 54.3635 502.9141 Tm -.005 Tc [(Le Clair)60.1(, C.; A. Cullen; M. King; The RP)67.4(A Mark)9.8(et)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 239.1204 502.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 502.9141 Tm 0 .89 .21 .07 k (3)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 490.9141 Tm 0 0 0 1 k -.005 Tc [(Will Reach $2.9 Billion b)5.4(y)0( 2021,)83( F)10.2(orr)9.3(ester)60.1(, 2017,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 241.8232 490.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 54 478.9141 Tm -.005 Tc [(https:/)109.4(/www)60.5(.forr)9.3(ester)60.1(.com/r)9.3(epor)-24.4(t/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 186.5796 478.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 466.9141 Tm -.005 Tc [(The+RP)67.4(A+Mark)9.8(et+Will+Reach+29+Billion)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 213.1325 466.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 454.9141 Tm -.005 Tc (+By+2021/-/E-RES137229)Tj ET EMC /LBody <>BDC BT 9 0 0 9 154.9767 454.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 54.3635 442.9141 Tm -.005 Tc [(American Institute of Cer)-24.4(ti)]TJ /TT5 1 Tf 11.5398 0 TD 0 Tc ()Tj /TT2 1 Tf .5487 0 TD -.005 Tc (ed Public)Tj ET EMC /LBody <>BDC BT 9 0 0 9 199.5952 442.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 442.9141 Tm 0 .89 .21 .07 k (4)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 430.9141 Tm 0 0 0 1 k -.005 Tc [(Accountants \(AICP)67.4(A\), Understanding Robotic)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 234.8563 430.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 418.9141 Tm -.005 Tc [(Pr)9.8(ocess A)5.4(u)0(t)9.8(omation \(RP)67.4(A\),)83( 2018,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 187.4508 418.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 54 406.9141 Tm -.005 Tc [(https:/)109.4(/www)60.5(.aicpast)9.8(or)9.3(e.com/InternalContr)9.8(ols/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 233.2469 406.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 394.9141 Tm -.005 Tc [(PRDO)10.7(VR~PC-188720/PC-188720.jsp)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 196.7735 394.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 54.3635 382.9141 Tm -.005 Tc [(Nichols, G.; Robotics in Business: E)12.7(v)6.3(er)-8.8(ything)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 231.6265 382.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 382.9141 Tm 0 .89 .21 .07 k (5)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 370.9141 Tm 0 0 0 1 k -.005 Tc [(Humans Need t)9.8(o)0( K)11.2(now)60.5(,)83()0( )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 150.7932 370.9141 Tm (ZDNet)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 175.4368 370.9141 Tm (, 2020,)Tj ET EMC /LBody <>BDC BT 9 0 0 9 201.0981 370.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 54 358.9141 Tm -.005 Tc [(https:/)109.4(/www)60.5(.z)7.8(dnet.com/ar)-24.4(ticle/r)9.8(obotics-in-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 54 346.9141 Tm [(business-e)6.3(v)6.3(e)0(r)-8.8(ything-humans-need-t)9.8(o-know/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 223.2314 346.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54.3635 334.9141 Tm -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 70.9697 334.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 334.9141 Tm 0 .89 .21 .07 k (6)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54.3635 322.9141 Tm 0 0 0 1 k -.005 Tc [(T)48.3(elepr)9.3(esence Robots, What Is a )19.5(T)48.3(elepr)9.3(esence)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 236.0714 322.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 322.9141 Tm 0 .89 .21 .07 k (7)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 310.9141 Tm 0 0 0 1 k -.005 Tc [(Robot?,)83( )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 88.1011 310.9141 Tm [(https:/)109.4(/telepr)9.3(esencer)9.8(obots.com/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 214.2226 310.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 298.9141 Tm -.005 Tc [(telepr)9.3(esence-r)9.8(obots-faq/what-is-a-telepr)9.3(esence-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 54 286.9141 Tm [(r)9.8(obot)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 74.57 286.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 54.3635 274.9141 Tm -.005 Tc [(Galea-P)5.4(ace, S.; McKinse)6.3(y: What Is the F)10.7(utur)9.3(e)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 232.7788 274.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 274.9141 Tm 0 .89 .21 .07 k (8)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 262.9141 Tm 0 0 0 1 k -.005 Tc [(of A)5.4(u)0(t)9.8(omation? )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 120.231 262.9141 Tm (Supply Chain)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 170.5973 262.9141 Tm (, 7 April 2020,)Tj ET EMC /LBody <>BDC BT 9 0 0 9 223.7426 262.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 54 250.9141 Tm -.005 Tc [(https:/)109.4(/www)60.5(.supply)6.3(chaindigital.com/logistics/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 233.1272 250.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 238.9141 Tm -.005 Tc [(mckinse)6.3(y-what-futur)9.3(e-aut)9.8(omation)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 184.4151 238.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54.3635 226.9141 Tm -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 70.9697 226.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 42 226.9141 Tm 0 .89 .21 .07 k (9)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54.5271 214.9141 Tm 0 0 0 1 k -.005 Tc (Robotic Industries Association, Medical)Tj ET EMC /LBody <>BDC BT 9 0 0 9 213.695 214.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 36.9999 214.9141 Tm 0 .89 .21 .07 k (10)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54 202.9141 Tm 0 0 0 1 k -.005 Tc [(Robots: Div)6.3(erse Applications for Impr)9.8(o)7.3(ving the)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 237.0416 202.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 190.9141 Tm -.02 Tc [(Quality of Healthcar)9.3(e,)83( )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 139.9618 190.9141 Tm [(https:/)109.4(/www)60.5(.r)9.8(obotics.or)9.3(g/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 236.6464 190.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 178.9141 Tm -.005 Tc [(ser)-8.8(vice-r)9.8(obots/medical-r)9.8(obots)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 170.9831 178.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54.5271 166.9141 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 77.1264 166.9141 Tm ( Nichols)Tj ET EMC /LBody <>BDC BT 9 0 0 9 109.22 166.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 36.9999 166.9141 Tm 0 .89 .21 .07 k (11)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 54.5271 154.9141 Tm 0 0 0 1 k -.005 Tc [(Synopsys, What Is an A)5.4(u)0(t)9.8(onomous Car?)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 217.6699 154.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 36.9999 154.9141 Tm 0 .89 .21 .07 k (12)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 54 142.9141 Tm 0 0 0 1 k -.005 Tc [(https:/)109.4(/www)60.5(.synopsys.com/aut)9.8(omotiv)6.3(e/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 210.4915 142.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54 130.9141 Tm -.005 Tc [(what-is-aut)9.8(onomous-car)60.1(.html)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 167.2894 130.9141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 54.5271 118.9141 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 77.1264 118.9141 Tm ( Nichols)Tj ET EMC /LBody <>BDC BT 9 0 0 9 109.22 118.9141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 36.9999 118.9141 Tm 0 .89 .21 .07 k (13)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 273.0271 666.4141 Tm 0 0 0 1 k -.005 Tc [(F)10.2(o)0(r)9.3(d)0( Mot)9.8(or Company)52.2(, 100 Y)31.7(ears of the Mo)7.3(ving)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 459.2789 666.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 666.4141 Tm 0 .89 .21 .07 k (14)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 654.4141 Tm 0 0 0 1 k -.005 Tc [(Assembly Line,)83( )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 336.5292 654.4141 Tm [(https:/)109.4(/corpor)19.5(ate.for)9.3(d.com/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 443.3236 654.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 642.4141 Tm -.005 Tc [(ar)-24.4(ticles/hist)9.8(or)-8.8(y/100-y)6.3(ears-mo)7.3(ving-assembly-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 272.5 630.4141 Tm (line.html)Tj ET EMC /LBody <>BDC BT 9 0 0 9 305.8936 630.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 273.0271 618.4141 Tm -.005 Tc [(Deloitte, The Robots Ar)9.3(e Ready)52.2(. Ar)9.3(e Y)31.7(ou?)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 436.9534 618.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 618.4141 Tm 0 .89 .21 .07 k (15)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 606.4141 Tm 0 0 0 1 k -.005 Tc [(Untapped Adv)7.3(antage in Y)31.7(our Digital W)15.1(orkfor)9.3(ce,)83()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 459.1716 606.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 272.5 594.4141 Tm -.005 Tc [(https:/)109.4(/www2.deloitte.com/content/dam/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 433.8014 594.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 582.4141 Tm -.005 Tc (Deloitte/uk/Documents/consultancy/)Tj ET EMC /LBody <>BDC BT 9 0 0 9 417.4359 582.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 570.4141 Tm -.005 Tc [(deloitte-uk-consulting-r)9.8(obots-ar)9.3(e-r)9.3(eady)52.2(.pdf)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 436.6 570.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 273.0271 558.4141 Tm -.005 Tc [(Deloitte, )58.6(A)0( Guide t)9.8(o)0( Robotic Pr)9.8(ocess)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 417.938 558.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 558.4141 Tm 0 .89 .21 .07 k (16)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 546.4141 Tm 0 0 0 1 k -.005 Tc [(A)5.4(u)0(t)9.8(omation: A)5.4(u)0(t)9.8(omate Business Solutions,)83()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 443.6728 546.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 534.4141 Tm -.005 Tc (2017, )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 296.4396 534.4141 Tm [(https:/)109.4(/www2.deloitte.com/us/en/pages/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 456.9323 534.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 522.4141 Tm -.005 Tc [(oper)19.5(ations/ar)-24.4(ticles/a-guide-t)9.8(o-r)9.8(obotic-pr)9.8(ocess-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 272.5 510.4141 Tm [(aut)9.8(omation-and-intelligent-aut)9.8(omation.html)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 440.7977 510.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 273.0271 498.4141 Tm -.005 Tc [(K)13.2(onica Minolta, How RP)67.4(A Can Help )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 416.3196 498.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 498.4141 Tm 0 .89 .21 .07 k (17)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 486.4141 Tm 0 0 0 1 k -.005 Tc [(T)48.3(eams F)10.2(ocus on Cr)9.3(eativ)6.3(e and Complex)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 426.5755 486.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 474.4141 Tm -.005 Tc [(Pr)9.8(oblems F)16.6(acing Or)9.3(ganizations )19.5(T)48.3(oda)7.3(y)52.2(,)83()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 425.7298 474.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 272.5 462.4141 Tm -.005 Tc [(https:/)109.4(/www)60.5(.konicaminolta.com.au/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 412.0449 462.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 450.4141 Tm -.005 Tc (news-insight/blog/how-rpa-can-help-teams-)Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 438.4141 Tm [(focus?utm_campaign=alwa)7.3(ys_on_tmp&utm_)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 445.4743 438.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 426.4141 Tm -.005 Tc [(medium=social&utm_sour)9.3(ce=twitter)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 412.7051 426.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 273.0271 414.4141 Tm -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 289.6332 414.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 414.4141 Tm 0 .89 .21 .07 k (18)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 273.0271 402.4141 Tm 0 0 0 1 k -.005 Tc [(Sant)9.8(os, F)114.3(.; R. P)6.3(e)0(r)9.3(eir)19.5(a; J. B. V)22.5(asconcelos;)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 428.7126 402.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 402.4141 Tm 0 .89 .21 .07 k (19)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 390.4141 Tm 0 0 0 1 k -.005 Tc [(T)48.3(owar)9.3(d Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 420.5957 390.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 378.4141 Tm -.005 Tc [(Implementation: An End-t)9.8(o-End P)6.3(erspectiv)6.3(e,)83()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 447.5775 378.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 272.5 366.4141 Tm -.005 Tc [(Business Pr)9.8(ocess Management Journal)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 426.4481 366.4141 Tm (, )Tj ET EMC /LBody <>BDC BT 9 0 0 9 430.3528 366.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 354.4141 Tm -.005 Tc [(v)7.3(ol. 26, iss. 2, 2019, p. 405420)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 396.519 354.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 273.0271 342.4141 Tm -.005 Tc [(V)22.5(an der Aalst, W)60(.)0( M. P)158.2(.; M. Bichler; A. Heinzl;)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 444.8045 342.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 342.4141 Tm 0 .89 .21 .07 k (20)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 330.4141 Tm 0 0 0 1 k -.005 Tc [(Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation,)83( )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 395.2434 330.4141 Tm (Business and)Tj ET EMC /LBody <>BDC BT 9 0 0 9 447.1875 330.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 318.4141 Tm -.005 Tc (Information Systems Engineering)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 401.1968 318.4141 Tm [(, v)7.3(ol. 60, )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 435.0057 318.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 306.4141 Tm -.005 Tc (iss.)Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 286.1541 306.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 288.3151 306.4141 Tm -.005 Tc (4, 2018, p. 269272)Tj ET EMC /LBody <>BDC BT 9 0 0 9 366.5927 306.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 273.0271 294.4141 Tm -.005 Tc [(Beloof, K.; How Much )19.5(Time Ar)9.3(e Y)31.7(ou W)16.1(asting)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 449.7053 294.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 294.4141 Tm 0 .89 .21 .07 k (21)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 282.4141 Tm 0 0 0 1 k -.005 Tc [(on Manual, Repetitiv)6.3(e )19.5(T)55.2(asks? Smar)-24.4(tsheet,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 439.7046 282.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 272.5 270.4141 Tm -.005 Tc [(https:/)109.4(/www)60.5(.smar)-24.4(tsheet.com/content-center/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 449.5165 270.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 258.4141 Tm -.005 Tc [(pr)9.8(oduct-news/aut)9.8(omation/work)9.8(ers-waste-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 272.5 246.4141 Tm [(quar)-24.4(ter-work-week-manual-r)9.3(epetitiv)6.3(e-tasks)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 437.4502 246.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 273.0271 234.4141 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 295.6263 234.4141 Tm ( Deloitte 2017)Tj ET EMC /LBody <>BDC BT 9 0 0 9 350.4862 234.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 234.4141 Tm 0 .89 .21 .07 k (22)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 273.0271 222.4141 Tm 0 0 0 1 k -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 295.6263 222.4141 Tm [( AICP)67.4(A)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 322.7036 222.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 222.4141 Tm 0 .89 .21 .07 k (23)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 273.0271 210.4141 Tm 0 0 0 1 k -.005 Tc [(Sy)6.3(ed, R.; S. Suriadi; M. Adams; W)60(.)0( Bandar)19.5(a; )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 442.549 210.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 210.4141 Tm 0 .89 .21 .07 k (24)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 198.4141 Tm 0 0 0 1 k -.005 Tc [(S. J. J. Leemans; C. Ouy)7.3(ang; H. A. Reijers;)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 435.8441 198.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 186.4141 Tm -.005 Tc [(Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation: Contempor)19.5(ar)-8.8(y)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 449.5791 186.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 174.4141 Tm -.005 Tc [(Themes and Challenges,)83( )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 373.9361 174.4141 Tm (Computers in)Tj ET EMC /LBody <>BDC BT 9 0 0 9 425.9724 174.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 162.4141 Tm -.005 Tc [(Industr)-8.8(y)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 303.9301 162.4141 Tm [(, v)7.3(ol. 115, 2020, p. 103)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 391.2246 162.4141 Tm 0 Tc ()Tj ET EMC /LBody <>BDC BT 9 0 0 9 397.0859 162.4141 Tm -.005 Tc (162)Tj ET EMC /LBody <>BDC BT 9 0 0 9 412.112 162.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 273.0271 150.4141 Tm -.005 Tc [(W)16.1(alk)9.8(er)60.1(, R.; Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 431.6074 150.4141 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 255.5 150.4141 Tm 0 .89 .21 .07 k (25)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 272.5 138.4141 Tm 0 0 0 1 k -.005 Tc [(Slashes I)14.2(T)19.5( Costs, Alle)6.3(viates Complexity)52.2(,)83()0( )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 432.892 138.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 272.5 126.4141 Tm -.005 Tc [(The W)16.1(all Str)9.3(eet Journal)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 362.4322 126.4141 Tm (, 6 July 2017,)Tj ET EMC /LBody <>BDC BT 9 0 0 9 413.6579 126.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 272.5 114.4141 Tm -.005 Tc [(https:/)109.4(/deloitte.wsj.com/cio/2016/07/06/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 433.6235 114.4141 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 272.5 102.4141 Tm -.005 Tc [(r)9.8(obotic-pr)9.8(ocess-aut)9.8(omation-slashes-it-costs-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 272.5 90.4141 Tm [(alle)6.3(viates-complexity/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 357.3795 90.4141 Tm 0 Tc ( )Tj ET EMC Q endstream endobj 403 0 obj <>/ExtGState<>>> endobj 417 0 obj <> endobj 422 0 obj <> endobj 427 0 obj <> endobj 432 0 obj <> endobj 437 0 obj <> endobj 442 0 obj <> endobj 447 0 obj <> endobj 452 0 obj <> endobj 457 0 obj <> endobj 462 0 obj <> endobj 467 0 obj <> endobj 472 0 obj <> endobj 477 0 obj <> endobj 482 0 obj <> endobj 487 0 obj <> endobj 492 0 obj <> endobj 497 0 obj <> endobj 502 0 obj <> endobj 507 0 obj <> endobj 512 0 obj <> endobj 517 0 obj <> endobj 522 0 obj <> endobj 527 0 obj <> endobj 532 0 obj <> endobj 537 0 obj <> endobj 542 0 obj <> endobj 547 0 obj <> endobj 552 0 obj <> endobj 557 0 obj <> endobj 562 0 obj <> endobj 567 0 obj <> endobj 568 0 obj <>stream /P <>BDC q 1 i 0 783 603 -783 re 301.56 391.68 m W n .12 783.12 603.12 -783.12 re W n /GS2 gs BT /TT2 1 Tf 7 0 0 7 39.4019 23.0548 Tm 0 0 0 1 k 0 Tc 0 Tw [(ISA)5.4(CA )]TJ ET EMC /P <>BDC BT 7 0 0 7 60.8428 23.0548 Tm [(JOURN)-8.8(AL)]TJ ET EMC /P <>BDC /GS1 gs BT 7 0 0 7 91.7515 23.0548 Tm 1 .79 .26 .27 k [( V)6.3(OL 6)]TJ ET EMC /Artifact <>BDC 0 0 0 1 k /GS2 gs 30.069 0 .51505 31.531 re f EMC /P <>BDC /GS1 gs BT 7 0 0 7 12.8637 23.0548 Tm 1 .79 .26 .27 k (8)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 160.795 661.264 Tm 0 0 0 1 k -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 183.3943 661.264 Tm [( Deloitte, The Robots Ar)9.3(e Ready)-7.3()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 313.7678 661.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 661.264 Tm 0 .89 .21 .07 k (26)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.795 649.264 Tm 0 0 0 1 k -.005 Tc [(Reznik, M.; D)49.8(.)0( Cunha; V)109.9(.)0( Rodrigues; RP)67.4(A)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 317.1769 649.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 649.264 Tm 0 .89 .21 .07 k (27)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.2679 637.264 Tm 0 0 0 1 k -.005 Tc [(Go)7.3(v)6.3(ernanceA)5.4(ut)9.8(omating Pr)9.8(ocesses in an)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 325.5738 637.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 625.264 Tm (E)Tj /TT1 1 Tf .5634 0 TD <000e>Tj /TT2 1 Tf .8485 0 TD -.005 Tc [(cient and Sustainable Manner)60.1(,)83()0( Visacio,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 326.8924 625.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 160.2679 613.264 Tm -.005 Tc [(https:/)109.4(/visagio.com/en/insights/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 286.4149 613.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 601.264 Tm -.005 Tc [(rpa-go)7.3(v)6.3(ernance-aut)9.8(omating-pr)9.8(ocesses-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 312.0572 601.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 589.264 Tm (e)Tj /TT3 1 Tf .5136 0 TD <0001>Tj /TT4 1 Tf .828 0 TD -.005 Tc (cient-sustainable-manner)Tj ET EMC /LBody <>BDC BT 9 0 0 9 270.4645 589.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.795 577.264 Tm -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 177.4012 577.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 577.264 Tm 0 .89 .21 .07 k (28)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 160.795 565.264 Tm 0 0 0 1 k -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 177.4012 565.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 565.264 Tm 0 .89 .21 .07 k (29)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 160.795 553.264 Tm 0 0 0 1 k -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 177.4012 553.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 553.264 Tm 0 .89 .21 .07 k (30)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.795 541.264 Tm 0 0 0 1 k -.005 Tc [(Abel, )19.5(T)106.4(.; J. Wy)7.3(att; Making RP)67.4(A Sustainable,)83()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 332.7108 541.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 541.264 Tm 0 .89 .21 .07 k (31)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.2679 529.264 Tm 0 0 0 1 k -.005 Tc [(Pr)9.8(otiviti, 2020, )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 218.2668 529.264 Tm [(https:/)109.4(/www)60.5(.pr)9.8(otiviti.com/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 320.0436 529.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 517.264 Tm -.005 Tc (US-en/insights/making-rpa-sustainable)Tj ET EMC /LBody <>BDC BT 9 0 0 9 311.5508 517.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.795 505.2641 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 183.3943 505.2641 Tm [( Deloitte, The Robots Ar)9.3(e Ready)-7.3()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 313.7678 505.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 505.2641 Tm 0 .89 .21 .07 k (32)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.795 493.2641 Tm 0 0 0 1 k -.005 Tc [(PricewaterhouseCoopers \(PwC)12.7(\), )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 290.9431 493.2641 Tm [(PwC)54.7(s 2019)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 336.214 493.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 493.2641 Tm 0 .89 .21 .07 k (33)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 160.2679 481.2641 Tm 0 0 0 1 k -.005 Tc [(Actuarial Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation Sur)-8.8(v)6.3(e)6.3(y)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 336.0706 481.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 469.2641 Tm -.02 Tc (Results)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 188.0956 469.2641 Tm (, USA, 2019, )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 235.0009 469.2641 Tm [(https:/)109.4(/www)60.5(.pwc.com/gx/en/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 346.1349 469.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT17 1 Tf 9 0 0 9 160.2679 457.2641 Tm ()Tj /TT4 1 Tf .537 0 TD -.005 Tc [(nancial-ser)-8.8(vices/pdf/insur)19.5(ance-rpa-sur)-8.8(v)6.3(e)6.3(y)0(-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 445.2641 Tm [(r)9.3(epor)-24.4(t.pdf)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 198.8064 445.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.795 433.2641 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 183.3943 433.2641 Tm [( AICP)67.4(A)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 210.4716 433.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 433.2641 Tm 0 .89 .21 .07 k (34)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.795 421.2641 Tm 0 0 0 1 k -.005 Tc [(EY)103(, )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 174.203 421.2641 Tm [(Risk and Contr)9.8(ol Consider)19.5(ations Within)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 324.9004 421.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 421.2641 Tm 0 .89 .21 .07 k (35)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 160.2679 409.2641 Tm 0 0 0 1 k -.005 Tc [(Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation Implementations:)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 341.133 409.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 397.2641 Tm -.005 Tc [(Balancing )19.5(T)36.6(r)19.5(ansformation With Risk and Contr)9.8(ol)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 345.7046 397.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 385.2641 Tm -.005 Tc [(t)9.8(o)0( Achie)6.3(v)6.3(e)0( Compliance)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 249.0728 385.2641 Tm (, United Kingdom, 2018,)Tj ET EMC /LBody <>BDC BT 9 0 0 9 341.9449 385.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 160.2679 373.2641 Tm -.005 Tc [(https:/)109.4(/www)60.5(.e)6.3(y)52.2(.com/Publication/vwL)26.4(U)10.7(Assets/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 339.4466 373.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 361.2641 Tm -.005 Tc [(EY)25.4(-risk-and-contr)9.8(ol-consider)19.5(ations-within-RP)67.4(A-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 349.2641 Tm [(implementations/$File/EY)25.4(-risk-and-contr)9.8(ol-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 326.654 349.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 337.2641 Tm -.005 Tc [(consider)19.5(ations-within-RP)67.4(A-implementations.pdf)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 344.5323 337.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 160.795 325.2641 Tm -.005 Tc [(Enterprise Go)7.3(v)6.3(ernance of Information )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 314.3005 325.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 325.2641 Tm 0 .89 .21 .07 k (36)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.2679 313.2641 Tm 0 0 0 1 k -.005 Tc [(and )19.5(T)48.3(echnology \(EGI)14.2(T\),)83( ISA)5.4(CA)]TJ ET EMC /LBody <>BDC BT 5.4 0 0 5.4 281.215 316.2341 Tm 0 Tc ()Tj ET EMC /LBody <>BDC BT 9 0 0 9 285.4151 313.2641 Tm -.005 Tc [( Glossar)-8.8(y)52.2(,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 323.4966 313.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 160.2679 301.2641 Tm -.005 Tc [(https:/)109.4(/www)60.5(.isaca.or)9.3(g/r)9.3(esour)9.3(ces/glossar)-8.8(y)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 324.0941 301.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.795 289.2641 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 183.3943 289.2641 Tm [( Sy)6.3(ed )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 206.9647 289.2641 Tm (et al.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 225.7627 289.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 289.2641 Tm 0 .89 .21 .07 k (37)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 160.795 277.2641 Tm 0 0 0 1 k -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 177.4012 277.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 277.2641 Tm 0 .89 .21 .07 k (38)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.795 265.2641 Tm 0 0 0 1 k -.005 Tc [(Asatiani, A.; E. P)6.3(enttinen; T)46.4(urning Robotic)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 325.9442 265.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 265.2641 Tm 0 .89 .21 .07 k (39)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.2679 253.2641 Tm 0 0 0 1 k -.005 Tc [(Pr)9.8(ocess A)5.4(u)0(t)9.8(omation Int)9.8(o Commer)9.3(cial Success:)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 346.3713 253.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 241.2641 Tm -.005 Tc [(Case OpusCapita,)83( )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 234.9695 241.2641 Tm (Journal of Information)Tj ET EMC /LBody <>BDC BT 9 0 0 9 321.8485 241.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 229.2641 Tm -.005 Tc -.0195 Tw [(T)48.3(echnology T)48.3(eaching )-19.5(Cases)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 268.5013 229.2641 Tm 0 Tw [(, v)7.3(ol. 6, iss. 2, 2016,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 343.8085 229.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 217.2641 Tm -.005 Tc (p. 6774, )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 199.5798 217.2641 Tm [(https:/)109.4(/link.springer)60.1(.com/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 297.8893 217.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 205.2641 Tm -.005 Tc [(ar)-24.4(ticle/10.1057/jittc.2016.5)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 266.96 205.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 160.795 193.2641 Tm -.005 Tc [(K)13.2(okina, J.; S. Blanchette; Early E)12.7(vidence of)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 329.5204 193.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 143.2679 193.2641 Tm 0 .89 .21 .07 k (40)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 160.2679 181.2641 Tm 0 0 0 1 k -.005 Tc [(Digital Labor in Accounting: Inno)7.3(v)7.3(ation )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 314.5931 181.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 169.2641 Tm -.005 Tc [(With Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation,)83()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 297.7606 169.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 160.2679 157.2641 Tm -.005 Tc (International Journal of Accounting Information)Tj ET EMC /LBody <>BDC BT 9 0 0 9 344.3939 157.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 145.2641 Tm -.005 Tc (Systems)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 193.6986 145.2641 Tm [(, v)7.3(ol. 35, 2019, p. 100)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 275.9843 145.2641 Tm 0 Tc ()Tj ET EMC /LBody <>BDC BT 9 0 0 9 281.8456 145.2641 Tm -.005 Tc (431, )Tj ET EMC /LBody <>BDC BT 9 0 0 9 300.7765 145.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 160.2679 133.2641 Tm -.005 Tc [(https:/)109.4(/www)60.5(.sciencedir)9.3(ect.com/science/ar)-24.4(ticle/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 160.2679 121.2641 Tm (abs/pii/S1467089519301101)Tj ET EMC /LBody <>BDC BT 9 0 0 9 274.3767 121.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 379.0272 661.264 Tm -.005 Tc (Ibid)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 393.336 661.264 Tm 0 Tc (.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 395.6597 661.264 Tm ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 661.264 Tm 0 .89 .21 .07 k (41)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 379.0272 649.264 Tm 0 0 0 1 k -.005 Tc (Ibid. )Tj ET EMC /LBody <>BDC BT 9 0 0 9 397.7944 649.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 649.264 Tm 0 .89 .21 .07 k (42)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 379.0272 637.264 Tm 0 0 0 1 k -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 401.6264 637.264 Tm [( Asatiani, P)6.3(enttinen)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 477.6443 637.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 637.264 Tm 0 .89 .21 .07 k (43)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 379.0272 625.264 Tm 0 0 0 1 k -.005 Tc [(Oter)9.8(o, A. R.; Impact of I)14.2(T)19.5( A)5.4(udit)9.8(ors Inv)7.3(olv)6.3(ement)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 565.2782 625.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 625.264 Tm 0 .89 .21 .07 k (44)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 378.5 613.264 Tm 0 0 0 1 k -.005 Tc [(in Financial A)5.4(udits,)83()]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 454.9782 613.264 Tm ( International Journal of)Tj ET EMC /LBody <>BDC BT 9 0 0 9 547.5143 613.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 601.264 Tm -.005 Tc [(Resear)9.3(ch in Business and )19.5(T)48.3(echnology)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 524.4808 601.264 Tm [(, v)7.3(ol. 6, iss.)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 566.9351 601.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 589.264 Tm -.005 Tc (3, 2015, p. 841849)Tj ET EMC /LBody <>BDC BT 9 0 0 9 456.7775 589.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 379.0272 577.264 Tm -.005 Tc [(Ov)6.3(erb)5.4(y)52.2(,)0( S.; Robotic Pr)9.8(ocess A)5.4(u)0(t)9.8(omation \(RP)67.4(A\):)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 564.6133 577.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 577.264 Tm 0 .89 .21 .07 k (45)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 378.5 565.264 Tm 0 0 0 1 k -.005 Tc [(Eight Habits of Successful )19.5(T)48.3(eams,)83( Enterprisers)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 565.588 565.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 553.264 Tm -.005 Tc [(Pr)9.8(oject, 2020, )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 434.3653 553.264 Tm [(https:/)109.4(/enterpriserspr)9.8(oject.com/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 558.9566 553.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 541.264 Tm -.005 Tc [(ar)-24.4(ticle/2020/6/rpa-r)9.8(obotic-pr)9.8(ocess-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 516.017 541.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 529.264 Tm -.005 Tc [(aut)9.8(omation-8-habits-success)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 491.0775 529.264 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 379.0272 517.264 Tm -.005 Tc (KPMG, )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 408.06 517.264 Tm [(Emplo)7.3(y)6.3(ees: An Endanger)9.3(ed Species?)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 550.3427 517.264 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 517.264 Tm 0 .89 .21 .07 k (46)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 378.5 505.2641 Tm 0 0 0 1 k -.005 Tc [(The Rise of Robotics, Ar)-24.4(ti)]TJ /TT17 1 Tf 10.8569 0 TD 0 Tc ()Tj /TT4 1 Tf .537 0 TD -.005 Tc (cial Intelligence, and)Tj ET EMC /LBody <>BDC BT 9 0 0 9 559.6577 505.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 493.2641 Tm -.005 Tc [(the Changing W)15.1(orkfor)9.3(ce Landscape)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 516.5957 493.2641 Tm (, United)Tj ET EMC /LBody <>BDC BT 9 0 0 9 546 493.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 481.2641 Tm -.005 Tc (Kingdom, 2016, )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 441.9677 481.2641 Tm [(https:/)109.4(/assets.kpmg/content/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 556.7855 481.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 469.2641 Tm -.005 Tc [(dam/kpmg/pdf/2016/04/emplo)7.3(y)6.3(ees-an-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 378.5 457.2641 Tm [(endanger)9.3(ed-species.pdf)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 471.7379 457.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 379.0272 445.2641 Tm -.005 Tc [(Makadia, M.; Fiv)6.3(e Step Guide t)9.8(o)0( )]TJ ET EMC /LBody <>BDC BT 9 0 0 9 507.7834 445.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 445.2641 Tm 0 .89 .21 .07 k (47)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 378.5 433.2641 Tm 0 0 0 1 k -.005 Tc [(Successfully Implementing Robotic Pr)9.8(ocess)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 552.1426 433.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 421.2641 Tm -.005 Tc [(A)5.4(u)0(t)9.8(omation,)83( Business 2 Community)52.2(, 2019,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 547.4326 421.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 378.5 409.2641 Tm -.005 Tc [(https:/)109.4(/www)60.5(.business2community)52.2(.com/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 534.0214 409.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 397.2641 Tm -.005 Tc [(pr)9.8(oduct-management/5-step-guide-t)9.8(o-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 378.5 385.2641 Tm [(successfully-implementing-r)9.8(obotic-pr)9.8(ocess-)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 547.7645 385.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 373.2641 Tm -.005 Tc [(aut)9.8(omation-02201465)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 464.5956 373.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 379.0272 361.2641 Tm -.005 Tc [(Oter)9.8(o, A. R.; )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 426.8867 361.2641 Tm [(Information )19.5(T)48.3(echnology Contr)9.8(ol and)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 565.9603 361.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 361.2641 Tm 0 .89 .21 .07 k (48)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 378.5 349.2641 Tm 0 0 0 1 k -.005 Tc [(A)5.4(udit)]TJ ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 398.8459 349.2641 Tm [(, CRC Pr)9.3(ess and A)5.4(uerbach Publications,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 554.43 349.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 337.2641 Tm -.005 Tc (USA, 2018)Tj ET EMC /LBody <>BDC BT 9 0 0 9 419.351 337.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 379.0272 325.2641 Tm -.005 Tc [(Oter)9.8(o, A. R.; )58.6(An Information Security Contr)9.8(ol)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 553.7236 325.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 325.2641 Tm 0 .89 .21 .07 k (49)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 378.5 313.2641 Tm 0 0 0 1 k -.005 Tc [(Assessment Methodology for Or)9.3(ganizations,)83()]TJ ET EMC /LBody <>BDC BT 9 0 0 9 556.5448 313.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 301.2641 Tm -.005 Tc [(NSUW)15.1(orks, 2014, )]TJ ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 448.8047 301.2641 Tm [(https:/)109.4(/nsuworks.no)7.3(v)7.3(a.edu/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 555.7583 301.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 289.2641 Tm -.005 Tc (gscis_etd/266)Tj ET EMC /LBody <>BDC BT 9 0 0 9 433.7215 289.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 379.0272 277.2641 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 401.6264 277.2641 Tm ( Makadia)Tj ET EMC /LBody <>BDC BT 9 0 0 9 437.8597 277.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 277.2641 Tm 0 .89 .21 .07 k (50)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 379.0272 265.2641 Tm 0 0 0 1 k -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 401.6264 265.2641 Tm [( K)13.2(okina, Blanchette)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 476.9905 265.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 265.2641 Tm 0 .89 .21 .07 k (51)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 379.0272 253.2641 Tm 0 0 0 1 k -.005 Tc [(Chepurno)7.3(v)52.2(,)0( D)49.8(.; Is RP)67.4(A Good for Information)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 550.7648 253.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 253.2641 Tm 0 .89 .21 .07 k (52)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 378.5 241.2641 Tm 0 0 0 1 k -.005 Tc [(Security and Compliance? Hyland Softwar)9.3(e,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 553.2533 241.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 229.2641 Tm -.005 Tc (2019, )Tj ET EMC /LBody <>BDC BT /TT4 1 Tf 9 0 0 9 402.4396 229.2641 Tm [(https:/)109.4(/blog.hyland.com/compliance/)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 547.1768 229.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 217.2641 Tm -.005 Tc (is-rpa-good-for-information-security-and-)Tj ET EMC /LBody <>BDC BT 9 0 0 9 378.5 205.2641 Tm (compliance/)Tj ET EMC /LBody <>BDC BT 9 0 0 9 427.1843 205.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 379.0272 193.2641 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 401.6264 193.2641 Tm [( K)13.2(okina, Blanchette)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 476.9905 193.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 193.2641 Tm 0 .89 .21 .07 k (53)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 379.0272 181.2641 Tm 0 0 0 1 k -.005 Tc (Ibid.)Tj ET EMC /LBody <>BDC BT 9 0 0 9 395.6333 181.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 181.2641 Tm 0 .89 .21 .07 k (54)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT2 1 Tf 9 0 0 9 379.0272 169.2641 Tm 0 0 0 1 k -.005 Tc [(Go)7.3(v)6.3(ernance of Enterprise I)14.2(T)106.4(,)83()0( ISA)5.4(CA)]TJ ET EMC /LBody <>BDC BT 5.4 0 0 5.4 522.2032 172.234 Tm 0 Tc ()Tj ET EMC /LBody <>BDC BT 9 0 0 9 526.4034 169.2641 Tm -.005 Tc [( Glossar)-8.8(y)52.3(,)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 564.4848 169.2641 Tm 0 Tc ( )Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 169.2641 Tm 0 .89 .21 .07 k (55)Tj ET EMC /LBody <>BDC /GS2 gs BT /TT4 1 Tf 9 0 0 9 378.5 157.2641 Tm 0 0 0 1 k -.005 Tc [(https:/)109.4(/www)60.5(.isaca.or)9.3(g/r)9.3(esour)9.3(ces/glossar)-8.8(y)]TJ ET EMC /LBody <>BDC BT 9 0 0 9 542.3263 157.2641 Tm 0 Tc ( )Tj ET EMC /LBody <>BDC BT 9 0 0 9 379.0272 145.2641 Tm -.005 Tc (Op cit)Tj ET EMC /LBody <>BDC BT /TT2 1 Tf 9 0 0 9 401.6264 145.2641 Tm ( EY)Tj ET EMC /Lbl <>BDC /GS1 gs BT /TT9 1 Tf 9 0 0 9 361.5 145.2641 Tm 0 .89 .21 .07 k 0 Tc (56)Tj ET EMC Q endstream endobj 569 0 obj <>/ExtGState<>>> endobj 6 0 obj <> endobj 5 0 obj <> endobj 22 0 obj <>stream AdobedC         #"""#'''''''''' " s!1AQa"q2B#R3b$r%C4Scs5D'6Tdt& 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<> endobj 89 0 obj <> endobj 90 0 obj <> endobj 144 0 obj <> endobj 191 0 obj <> endobj 571 0 obj <> endobj 605 0 obj <>stream HTPN0 91$-U!u8@DNC$j1ؖ-sG.|goz0:_ \qrU ֙w%YoKĹCK W'olM y?ү!AAۂQEW=#B- ԥvmoq kGA:o~yRH;y2'b$[pZ+k endstream endobj 607 0 obj <>stream HTP=o0 +> endobj 57 0 obj <> endobj 91 0 obj <> endobj 145 0 obj <> endobj 192 0 obj <> endobj 213 0 obj <> endobj 264 0 obj <> endobj 404 0 obj <> endobj 608 0 obj <> endobj 609 0 obj <> endobj 56 0 obj <> endobj 565 0 obj <> endobj 563 0 obj <> endobj 560 0 obj <> endobj 558 0 obj <> endobj 555 0 obj <> endobj 553 0 obj <> endobj 550 0 obj <> endobj 548 0 obj <> endobj 545 0 obj <> endobj 543 0 obj <> endobj 540 0 obj <> endobj 538 0 obj <> endobj 535 0 obj <> endobj 533 0 obj <> endobj 530 0 obj <> endobj 528 0 obj <> endobj 525 0 obj <> endobj 523 0 obj <> endobj 520 0 obj <> endobj 518 0 obj <> endobj 515 0 obj <> endobj 513 0 obj <> endobj 510 0 obj <> endobj 508 0 obj <> endobj 505 0 obj <> endobj 503 0 obj <> endobj 500 0 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obj <> endobj 131 0 obj <> endobj 129 0 obj <> endobj 126 0 obj <> endobj 124 0 obj <> endobj 121 0 obj <> endobj 119 0 obj <> endobj 116 0 obj <> endobj 114 0 obj <> endobj 112 0 obj <> endobj 110 0 obj <> endobj 108 0 obj <> endobj 106 0 obj <> endobj 104 0 obj <> endobj 102 0 obj <> endobj 100 0 obj <> endobj 98 0 obj <> endobj 96 0 obj <> endobj 94 0 obj <> endobj 92 0 obj <> endobj 84 0 obj <> endobj 82 0 obj <> endobj 80 0 obj <><><><><><><><><><><><><><><><><><><><><><><><><><><><><>]/Pg 57 0 R>> endobj 78 0 obj <> endobj 76 0 obj <> endobj 74 0 obj <> endobj 72 0 obj <> endobj 70 0 obj <> endobj 68 0 obj <> endobj 66 0 obj <> endobj 64 0 obj <> endobj 62 0 obj <> endobj 60 0 obj <> endobj 58 0 obj <> endobj 42 0 obj <> endobj 40 0 obj <> endobj 38 0 obj <> endobj 36 0 obj <> endobj 34 0 obj <> endobj 32 0 obj <> endobj 30 0 obj <> endobj 28 0 obj 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0 R 42 0 R 42 0 R 42 0 R 42 0 R 42 0 R 42 0 R 42 0 R 42 0 R 44 0 R] endobj 611 0 obj [60 0 R 60 0 R 60 0 R 64 0 R 68 0 R 68 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 28 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 70 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 72 0 R 74 0 R 74 0 R 74 0 R 74 0 R 74 0 R 74 0 R 74 0 R 74 0 R 76 0 R 76 0 R 78 0 R 78 0 R 78 0 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0 R 104 0 R 104 0 R 104 0 R 104 0 R 104 0 R 104 0 R 104 0 R 104 0 R 106 0 R 106 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 108 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 110 0 R 116 0 R 116 0 R 118 0 R 116 0 R 116 0 R 121 0 R 121 0 R 123 0 R 121 0 R 121 0 R 126 0 R 126 0 R 128 0 R 126 0 R 126 0 R 126 0 R 126 0 R 131 0 R 131 0 R 133 0 R 131 0 R 131 0 R 131 0 R 131 0 R 136 0 R 136 0 R 136 0 R 136 0 R 136 0 R 136 0 R 136 0 R 136 0 R 136 0 R 138 0 R] endobj 613 0 obj [148 0 R 148 0 R 148 0 R 152 0 R 156 0 R 156 0 R 158 0 R 156 0 R 156 0 R 161 0 R 161 0 R 163 0 R 161 0 R 161 0 R 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0 R 248 0 R 248 0 R 248 0 R 248 0 R 248 0 R 248 0 R 248 0 R 248 0 R 248 0 R 248 0 R 248 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 250 0 R 252 0 R 252 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 254 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 256 0 R 260 0 R 260 0 R 260 0 R 260 0 R 260 0 R 260 0 R 260 0 R 260 0 R 260 0 R 260 0 R 260 0 R] endobj 616 0 obj [267 0 R 267 0 R 267 0 R 271 0 R 273 0 R 273 0 R 279 0 R 279 0 R 281 0 R 279 0 R 279 0 R 279 0 R 279 0 R 279 0 R 279 0 R 279 0 R 284 0 R 284 0 R 286 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 284 0 R 289 0 R 289 0 R 291 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 294 0 R 294 0 R 296 0 R 294 0 R 294 0 R 294 0 R 294 0 R 294 0 R 294 0 R 294 0 R 294 0 R 299 0 R 299 0 R 301 0 R 299 0 R 299 0 R 299 0 R 299 0 R 299 0 R 299 0 R 299 0 R 304 0 R 304 0 R 306 0 R 309 0 R 309 0 R 311 0 R 309 0 R 309 0 R 309 0 R 309 0 R 309 0 R 309 0 R 314 0 R 314 0 R 316 0 R 314 0 R 314 0 R 314 0 R 314 0 R 314 0 R 314 0 R 314 0 R 314 0 R 319 0 R 319 0 R 321 0 R 324 0 R 324 0 R 326 0 R 324 0 R 324 0 R 324 0 R 324 0 R 324 0 R 324 0 R 324 0 R 329 0 R 329 0 R 329 0 R 331 0 R 334 0 R 334 0 R 336 0 R 334 0 R 334 0 R 334 0 R 334 0 R 339 0 R 339 0 R 339 0 R 341 0 R 344 0 R 344 0 R 346 0 R 344 0 R 344 0 R 344 0 R 344 0 R 344 0 R 344 0 R 349 0 R 349 0 R 351 0 R 349 0 R 349 0 R 349 0 R 349 0 R 349 0 R 349 0 R 349 0 R 349 0 R 354 0 R 354 0 R 356 0 R 354 0 R 354 0 R 354 0 R 354 0 R 354 0 R 354 0 R 354 0 R 354 0 R 359 0 R 359 0 R 361 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 364 0 R 364 0 R 366 0 R 369 0 R 369 0 R 371 0 R 369 0 R 369 0 R 369 0 R 369 0 R 369 0 R 369 0 R 369 0 R 369 0 R 369 0 R 374 0 R 374 0 R 376 0 R 374 0 R 374 0 R 374 0 R 374 0 R 374 0 R 374 0 R 374 0 R 374 0 R 374 0 R 374 0 R 379 0 R 379 0 R 381 0 R 379 0 R 379 0 R 379 0 R 379 0 R 379 0 R 379 0 R 379 0 R 384 0 R 384 0 R 384 0 R 386 0 R 389 0 R 389 0 R 389 0 R 391 0 R 394 0 R 394 0 R 396 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 394 0 R 399 0 R 399 0 R 401 0 R 399 0 R 399 0 R 399 0 R 399 0 R 399 0 R 399 0 R 399 0 R 399 0 R 399 0 R 399 0 R] endobj 617 0 obj [407 0 R 407 0 R 407 0 R 411 0 R 415 0 R 415 0 R 415 0 R 417 0 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